Learning Data Analyst, Multiverse
3 days a week in office
Upskilling platform for AI and tech adoption
Posted today
Upskilling platform for AI and tech adoption
501-1000 employees
Posted today
3 days a week in office
501-1000 employees
Company mission
To equip the workforce to win in the AI era.
Role
Who you are
- Data analysis and visualisation skills in tools such as Excel, PowerBI/Tableau, SQL, Python and Looker
- Experience in curriculum and assessment design and evaluation processes
- Experience with analysis of learner and customer experience metrics in a B2B sales environment
- Highly driven by attention to detail
- Motivation and interest in where data can improve the efficacy of AI use in learning design and assessment
- Comfortable with the unknown - we work in a fast paced environment and often are faced with novel challenges that no one’s solved before. Need to be comfortable navigating ambiguity and charting the path forward
What the job involves
- The Learning Data Analyst plays a critical role in evaluating and enhancing the health of our learning programs by balancing business key performance indicators (KPIs) such as retention and revenue goals with educational outcomes, including assessment reliability, validity, content quality and learner persona alignment
- This role is essential for producing actionable reports and insights that drive improvements, both those that are owned by our learning portfolio and programme design owners, and those that will be driven by our AI tooling as this evolves
- This role balances both reactive and proactive analysis, building and maintaining dashboards and/or other visual analysis to provide strategic insights that continuously improve the AI's output
- Partner with key stakeholders across Learning to identify the key questions we need to answer on a regular basis and identify the right data to support ongoing analysis and action against our suite of learning programmes
- Partner with key stakeholders across the business to support with bespoke reporting preparation including data preparation for regulator inspections (eg. Ofsted) or client custom requests
- Partner with our central Data and Insights team to utilise our self-serve data capabilities to create analysis and visualisations that drive a data-driven culture across learning
- Use approved AI and other tooling to create bespoke data views in Count and Metabase, to run SQL queries and search for the most useful data points to analyse in our data warehouse
- Conduct regular analysis on the health of our programmes (including their variations) to determine current state against key metrics (e.g. retention, attainment, satisfaction, achievement in End Point Assessments etc.)
- Conduct reliability and validity analysis to ensure accuracy and consistency of assessment design, and work with the owner of assessment design to make actionable decisions on improvements
- Conduct grading reliability analysis of assessments (AI and human led) to ensure consistency and unbiased performance across subgroups in relation to any regulatory/governance systems improve technology enabled systems such as AI grading
- Proactively use data to identify trends, anomalies, and to support programme owners to make actionable decisions to improve existing programme metrics and create business cases for new programmes
- Create compelling data visualisations to feed insights into key leadership, governance and decision making forums and enable leaders to make informed decisions, particularly around apprenticeship regulatory thresholds
- Collaborate with the AI Learning Solutions Team to feed structured data sets and insights into AI agents, enhancing their capability to make informed content and customisation decisions
Salary benchmarks
Our take
Multiverse is on a mission to equip the workforce to win in the AI era. That means helping people at all stages of their career gain the tech, data, and leadership skills needed to thrive in an age of rapid automation and AI transformation.
Multiverse positions itself as the upskilling platform for AI and tech adoption, partnering with over 1,500 companies across the UK and US (including Google and Facebook) to deliver a new kind of learning. This approach is grounded in applied, work-based training designed to deliver measurable outcomes. And these apprenticeships are open to individuals of any age or career stage and focus on critical capabilities in AI, data, and tech skills.
And the impact is real. Multiverse learners have driven over $2B in ROI for their employers by directly applying their skills to improve productivity and performance. The company's success is not only reflected in its outcomes, but also in recognition, having secured significant funding in 2022, bringing its post-money valuation to $1.7B and cementing its status as the UK's first EdTech unicorn.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
70 people
Gary, Chief Learning Officer
Our mission
Unlocking economic opportunity and potential for individuals and orgs by closing skill gaps through measured, applied, guided and equitable learning.Insights
58% female employees
96% employee growth in 12 months
Trustpilot (3.5)
Company
Employee endorsements
Opportunities to learn
"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."
Funding (last 2 of 5 rounds)
Jun 2022
$220m
SERIES D
Sep 2021
$130m
SERIES C
Total funding: $414m
Company benefits
- Working from abroad
- Free access to Wellhub's Starter, Basic and Bronze plans (free gym + more)
- M-Powered long weekend to refresh and recharge
- A focus on wellbeing with access to Spill therapy support and Employee Assistance Programme
- 24 days holiday, 3 winter shutdown days plus 1 life event day and 2 volunteer days
- Full Medical Insurance coverage through Bupa, and your medical history is disregarded
- Life Insurance coverage through AIG. This benefit pays out 3x your base salary to your beneficiaries
- Our Cycle to Work scheme enables bike ownership with up to 42% savings
- Tech scheme: you can purchase new electronics, including accessories, up to £1,000, and spread the cost through 12 interest-free monthly repayments
- Workplace Nursery benefit is provided by Enjoy Benefits and is there to help employees with the cost of childcare at a nursery setting
Company HQ
Paddington, London, UK
Articles
Leadership
Euan Blair
(Founder & CEO)Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.
People progressing
Peppa joined Multiverse in 2019 as a Senior Account Executive. Since then, they have held a number of roles and now serve as the Senior VP/GTM.
People breakdown
13%
11%
6%
68%
2%
Asian
Black or African American
Multiracial / Multiethnic
White
Unknown
Last updated on 10 September 2024
Diversity, Equity & Inclusion at Multiverse
Serena Vaughan (Career Mobility Lead)
- We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
- Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
- We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
- Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
- We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.
Share this job
View 40 more jobs at Multiverse