Senior Account Manager, Adyen
$140-235k
More information about location
Payments platform built to grow businesses
Be an early applicant
Payments platform built to grow businesses
1001+ employees
Be an early applicant
$140-235k
More information about location
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry
- You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed
- Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
- Proficient synthesizing complex data sets and leading with a consultative approach
- Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results
- You have a minimum of 7 years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
- You have full professional written and verbal proficiency in English
What the job involves
- We are looking for a proactive and adaptable Account Manager to join our team in San Francisco
- Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers
- As a Senior Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key contacts
- You are a born networker who thrives in a fast-paced, diverse and entrepreneurial environment
- You'll be managing relationships with international contacts across multiple industries and channels
- You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow
- Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape
- Relationship management: Build deep trusting relationships with decision makers and executives on our most strategic accounts. Establish a global network within Adyen and work collaboratively across cultures and time zones
- Commercial acumen: Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts
- Strategic consultation: Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers. Use data to tell compelling stories and position yourself as a trusted partner and informed advisor
- Leadership: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship
- Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders
- Feedback: Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen’s product roadmap
Application process
- We aim to get back to you regarding your application within 5 business days
- Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$51.9m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $318.5m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company values
- We build to benefit all customers (not just one)
- We make good choices to build an ethical business and drive sustainable growth for our customers
- We launch fast and iterate
- Winning is more important than ego; we work as a team - across cultures and time zones
- We don’t hide behind email, instead we pick up the phone
- We talk straight without being rude
- We include different people to sharpen our ideas
- We create our own path and won’t be slowed down by “stewards”
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Articles
Leadership
Pieter Van Der Does
(CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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