Sales Operations Manager, POSH

$100-130k

+ Equity

Salesforce
Hubspot
Senior level
New York

More information about location

POSH

Brand scaling event services

Open for applications

POSH

Brand scaling event services

101-200 employees

B2BEventsSaaS

Open for applications

$100-130k

+ Equity

Salesforce
Hubspot
Senior level
New York

More information about location

101-200 employees

B2BEventsSaaS

Company mission

To build the ultimate tools for creating, marketing, and monetising in-person communities globally.

Role

Who you are

  • We are seeking a RevOps Manager to join our team in SoHo
  • 5+ years of experience in Revenue Operations, Sales Operations, or a related role within a fast-paced startup environment
  • Proven track record of driving revenue growth and operational efficiency across marketing, sales, and customer success teams
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies
  • Experience with CRM systems (e.g., Salesforce & HubSpot) and Sales Enablement tools
  • Excellent communication and collaboration skills, with the ability to work effectively across departments and with senior leadership
  • Strong leadership skills with experience building and managing high-performing teams

Desirable

  • Experience in the live events or entertainment industry, particularly in a revenue operations or strategic role
  • A deep understanding of customer journey mapping and customer segmentation strategies
  • Experience scaling a company from startup to growth stage, particularly in a RevOps capacity
  • Technical expertise in data management and analytics tools, with a strong curiosity for leveraging insights to drive business decisions
  • Proven success in developing and implementing processes that improve efficiency and drive revenue growth

What the job involves

  • You will be responsible for aligning our marketing, sales, and customer success functions and ensuring our revenue-generating processes are as efficient and effective as possible
  • You will drive our strategic initiatives, optimize our tools and workflows, and deliver actionable insights that enhance our overall revenue performance
  • Identify and eliminate bottlenecks within the revenue cycle, enhancing the efficiency of lead generation, deal closure, and customer renewal/upsell processes
  • Implement and refine sales processes that enhance lead conversion rates, improve deal velocity, and maximize customer lifetime value
  • Continuously improve customer onboarding, retention, and expansion strategies by leveraging data-driven insights
  • Oversee data collection, management, and analysis across marketing, sales, and customer success to provide actionable insights
  • Develop and maintain dashboards and reports that track key performance indicators (KPIs) such as Win Rate, Sales Cycle Length, Average Forecast Deal Value, and MOM Closed-Won Velocity
  • Ensure data integrity across CRM, marketing automation, and analytics platforms, enabling accurate and timely decision-making
  • Develop and monitor KPIs for all the POSH sales teams, ensuring alignment with POSH’s growth objectives
  • Provide regular performance reports and insights to leadership, identifying trends and areas for improvement
  • Implement automation tools and processes to enhance the productivity and efficiency of revenue operations
  • Collaborate with marketing, sales, and customer success teams to seamlessly integrate processes, goals, and strategies
  • Lead the development and implementation of department-specific OKRs that align with the company’s overall objectives, ensuring each team is on track to meet their targets
  • Drive effective communication across departments, ensuring everyone is informed and aligned with POSH's strategic goals
  • Develop and manage a comprehensive sales enablement program that equips the sales team with the tools, resources, and content they need to engage prospects and close deals effectively
  • To support the sales process, create and maintain a library of sales materials, including presentations, case studies, objection handling guides, and competitive intelligence
  • Conduct regular training sessions for the sales team to ensure they are up-to-date with the latest product features, market trends, and sales techniques

Our take

Events offer a unique chance for brand audiences to engage directly with the brand, experiencing products and brand personality firsthand. They also serve as powerful lead generation tools. POSH is an event management and ticketing platform designed to empower anyone to host and organize events, emphasising human interactions through in-person gatherings.

The platform hosts a vast selection of user-friendly tools allowing event organizers to create personalized event pages, employ integrated marketing strategies, and access detailed analytics. These tools have attracted customers for events of all sizes.

Founded by two NYU "dropouts", the platform has rapidly expanded, now serving over 2 million users and processing more than $80 million in transactions. With a recent large round in venture funding, POSH plans to continue enhancing its platform with new features and improved user experiences, positioning itself as a leader in the event planning industry.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

Company

Funding (last 2 of 5 rounds)

Jul 2024

$22m

SERIES A

Dec 2023

$4m

EARLY VC

Total funding: $32.2m

Company benefits

  • Health & Dental Insurance
  • Equinox Membership
  • Unlimited PTO
  • Team Events, Dinners, & Offsites, Free Event Tickets to Dope Shows
  • New Macbook
  • Daily Uber Eats Credit

Company HQ

SoHo, New York, NY

Leadership

Was also CEO & Co-Founder of ChoreBug. Studied Business Administrations at New York University then dropped out to build POSH.

Previously worked as Co-Founder and Chief Technology Officer at Stumped and was also Managing Partner for Uplink Creative LLC.

Salary benchmarks

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