Internal Recruiter, Signpost
Full Cycle
$64-75k
Customer communication software
Be an early applicant
Customer communication software
101-200 employees
Be an early applicant
$64-75k
101-200 employees
Company mission
To create a world where local businesses, from small to large enterprises, can all prosper due to great and lasting customer relationships.
Role
Who you are
- The ideal candidate thrives in a fast-paced environment, has hands-on experience with applicant tracking systems (preferably Greenhouse), and is passionate about delivering a seamless and strategic hiring process
- 3–5 years of recruiting experience, preferably in a high-volume or call center hiring environment
- Proven track record in full cycle recruiting across multiple departments
- Experience using Greenhouse or similar ATS
- Strong organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Ability to manage multiple roles and deadlines in a fast-paced setting
- High degree of professionalism, confidentiality, and accountability
- Bachelor’s degree or equivalent preferred
What the job involves
- We are seeking a driven Internal Recruiter to join our team to lead full-cycle recruitment efforts across our organization
- This role will focus primarily on recruiting high velocity hiring needs including Call Center Agents, Account Executives, and Customer Success roles as needed
- As our in-house recruitment specialist, you’ll own the entire recruiting lifecycle — from sourcing to onboarding — and will play a key role in shaping our growing team
- Role Alignment: Partner with hiring managers to define role requirements and ideal candidate profiles
- Sourcing: Proactively source candidates through job boards, social media, referrals, and recruiting platforms
- Screening: Conduct initial resume reviews and phone screenings to assess candidate fit
- Interview Coordination: Schedule and facilitate interview processes across teams and departments
- Candidate Management: Maintain up-to-date candidate records in Greenhouse and ensure timely communication
- Candidate Communication: Deliver an exemplary candidate experience from initial outreach through offer and onboarding
- Hiring and Onboarding: Coordinate with Hiring Managers, HR and IT for a smooth offer process and transition from offer acceptance to onboarding
- Compliance: Ensure employment regulation and company policy compliance
- Work closely with HR, IT, and Hiring Managers to align recruiting strategy with business needs
- Provide regular updates on recruiting metrics and pipeline status
- Administer and optimize use of our ATS
- Manage relationships with sourcing vendors and job boards
Application process
- Please submit your resume and application below
Our take
Running a small business can be challenging. With so many things to do and think about, local business owners often don't have the time or resources to dedicate to marketing and reputation management. This puts them at a disadvantage compared to larger corporations that have access to powerful marketing tools.
Signpost is a customer relationship management suite that levels the playing field for local business owners, who make up 99.7% of all US businesses. It allows local businesses to manage the full lifecycle of its customer interaction and has reported that most local businesses on its platform see ratings improve by over 30%, with revenue increasing by over 10%.
With nearly $90M in secured funding, a user base surpassing 20,000, and a recent milestone achieved through its acquisition by Hibu Inc, Signpost is not just thriving but also paving the way for a promising future. By leveraging the strengths of both entities, this collaboration aims to drive innovation, enhance offerings, and establish a formidable presence in the ever-evolving SMB market.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2019
$52m
LATE VC
Nov 2017
$5m
LATE VC
Total funding: $93.7m
Company benefits
- Equipment: Signpost provides all new employees with laptops and the equipment they need to be successful
- Culture: Signpost celebrates monthly birthdays, hosts office parties, and funds employee appreciation events
- Hands-on Training: We provide comprehensive, hands-on training by department for every new employee at Signpost
- Community: Signpost supports employee groups focused on important causes and one volunteer day per quarter for each employee
Company HQ
Chelsea, New York, NY
Leadership
George Bilbrey
(CEO, not founder)Previously the COO of Veripost and CEO of Assurance System. Most recently, they worked at Return Path, first as President and then as President & Chief Customer Officer.
Salary benchmarks
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