Chief of Staff, Deliverect
Americas
More information about location
3-5 days a week in office
Food delivery & order management platform
Be an early applicant
Food delivery & order management platform
201-500 employees
Be an early applicant
More information about location
3-5 days a week in office
201-500 employees
Company mission
To be the backbone of on-demand food, and help businesses to connect with their customers and help them to thrive online.
Role
Who you are
- Bachelor's degree in business administration, economics, or a related field
- 5+ years of experience in revenue operations, sales operations, or a similar role
- Proven experience in data analysis, reporting, and process improvement
- Strong project management skills and the ability to manage multiple projects simultaneously
- Excellent communication and interpersonal skills
- Advanced proficiency in Excel, Salesforce, and other relevant tools
- Experience with CRM systems and marketing automation platforms (e.g. HubSpot)
- A strong understanding of sales and marketing principles
- A passion for data-driven decision-making and continuous improvement
What the job involves
- We are seeking a highly motivated and experienced Chief of Staff to work in partnership with our Vice President in North America to drive revenue growth across the Americas Region
- This critical role will be responsible for optimizing our revenue operations processes, driving cross-functional collaboration, and delivering actionable insights to fuel growth
- Consolidate and analyze data from multiple sources to identify trends, opportunities, and areas for improvement
- Conduct in-depth data analysis to uncover insights and support strategic decision-making
- Identify and implement process improvements to optimize sales, marketing, account management and customer success operations
- Lead cross-functional projects, such as sales enablement initiatives, marketing campaign optimizations, and billing process improvements
- Develop and execute project plans, track progress, and ensure timely delivery of results
- Foster strong relationships and collaboration between sales, partnerships, account management, customer success, finance, and marketing teams
- Facilitate communication and alignment on shared goals and objectives
- Resolve cross-functional issues and conflicts to ensure smooth operations
- Develop and implement data-driven strategies to improve revenue performance
- Provide actionable insights to drive sales, marketing, account management and customer success initiatives
- Ensure data accuracy and integrity across all systems and processes
- Maintain a high level of operational efficiency and effectiveness
- Identify and implement automation opportunities to streamline workflows
- Prepare presentations, reports, and other materials for the VP of Americas
- Provide strategic recommendations and insights to drive business growth
- Communicate effectively with stakeholders at all levels of the organization
Our take
Restaurants typically work with a number of suppliers, but this can be hard to manage with antiquated and fragmented systems. Deliverect provides a way for companies to integrate online orders into their POS, streamlining the disparate aspects of food service and delivery onto one single platform.
Deliverect has over 10,000 customers, from household name like KFC and Taco Bell to younger restaurant chains like Dishoom. As one of many trying to capitalise on the rise in online food delivery, competition is hot. Deliverect has responded to this by constantly evolving and exploring migration into other sectors of hospitality.
This evolution has seen Deliverect invest in enhancing its services with more physical point of sale terminals and third-party service providers, as well as expanding into in-store management. It also acquired ChatFood, a leader in social media ordering, to solidify its already strong position.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES D
Apr 2021
$65m
SERIES C
Total funding: $236.1m
Company benefits
- Completely flat company structure
- A MacBook as your work gear
- Great coffee, free snacks, and company social events!
- Full transparency about the business - learn how to create a successful startup
Company values
- We value openness and transparency, through and through
- We collaborate about how to reach solutions together, through innovative thinking and sharing our ideas openly
- It is important to us that everybody can learn and grow continuously
Company HQ
Ghent, Flanders
Articles
Leadership
Zhong Xu
(CEO)Previously founded XudoX IT solutions and POSIOS, and acted here as CEO. Previous experience as Global Director of Hospitality for Lightspeed HQ, Senior Software Engineer for EVS Broadcast Equipment, and Technical Sales and Software Engineer for Siruna.
Jan Hollez
(CTO)Previously co-founded POSIOS and has experience as Director of Hospitality Technology for Lightspeed POS, Technical Leader for EVS Instant Tapeless Technology, Software Engineer, Architect and Analyst for Siruna and has done Research for IBBT, INTEC and IBCN.
Jelte Vrijhoef
(CIO)Previously co-founded BonChef.nl and is an Owner of Codejongens and Vrijhoef Holding. Has served as Senior Software Architect for Regi Star and InterWord, and as Technology Advisor for Virtual Guard.
Jerome Laredo
(President)Previously served as a Venture Partner and Advisor for LYS Energy Solutions, Senior Vice President of EMEA & Asia for Lightspeed HQ, Venture Partner for AccelerAsia, Regional Director of South East Asia for Sitecore, CEO of Asia Pacific for Atex and Sales Director of Europe for Nstein Technologies.
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