Senior Cloud Infrastructure Engineer, CrowdStrike

• We’re looking for a colleague with a great passion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills
• We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties
• Fluency in English is required along with strong technical writing skills
• Are you well-versed with resourcing, delivering, securing and optimizing containerized applications running in Cloud or self-hosted environments, developing automation scripts for infrastructure as code (IaC), and applying DevOps and distributed data storage concepts?
• Do you have at least three years of experience working with relevant cloud and infrastructure security tools such as SIEMs/log management platforms, application/cloud vulnerability tools, and workload security?
• Do you want to work with cutting edge technology, enjoy interfacing with customers, and like collaborating with a team of industry experts?
• Are you interested in working at a nimble startup organization like Falcon LogScale while benefiting from being under the umbrella of a large company with a great reputation like CrowdStrike?
• Bachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engineering or an equivalent combination of education and work experience
• Experience implementing and managing containerized applications using Kubernetes (any flavor) Docker, and Helm within GCP, Azure and/or AWS
• Experience delivering, managing and upgrading managed applications in GCP, Azure and/or AWS environments with high throughput and availability requirements, including usage of CI/CD tools
• Experience and comfort with management and implementation of Linux server platforms
• Experience with developing and implementing IaC tools and code using tools such as Terraform, Pulimi or Crossplane
• Highly comfortable in creating, implementing and troubleshooting Python, go and Bash scripts within integration and automation use cases
• Experience with REST API, GraphQL and API microservices
• Intermediate knowledge of security protocols and products for identity management and access such as OAuth, Okta, SAML, Windows Auth and Active Directory
• Experience using logs and metrics to identify the root cause of production incidents
• Experience managing technical deployments, tracking time, and running projects from kickoff to closure
• Experience with Agile, SCRUM, Kanban and other development lifecycles
• Knowledge of IT environments, including: directory services, authentication, networking, data storage
• Understanding of log management use cases around security, observability, DevOps, IT ops, and/or business operations
• Strong problem-solving, written and oral communication skills in English
• Five years of professional DevOps experience providing support for troubleshooting, recovery and root cause analysis

Desirable

• We are looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics
• As a Sr Cloud Infrastructure Engineer focusing on infrastructure architecture on the LogScale professional services team, you’ll spearhead key efforts and become a trusted advisor to customers by assisting customers to deploy Falcon LogScale and Next-Gen SIEM, resolving technical questions, demonstrating Falcon LogScale and Next-Gen SIEM capabilities, and laying out a technical vision of Falcon LogScale and Next-Gen SIEM roadmap for customers to follow
• Working alongside Falcon Next-Gen SIEM and LogScale engineers and other cross functional teams, you’ll be a critical part of operationalizing LogScale within customer environments
• You’ll work with the customer as they discover what Falcon Next-Gen SIEM and LogScale can do for them, help expand their use cases, and provide feedback timely to the Falcon Next-Gen SIEM and LogScale Product Management teams
• Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs
• Act as the primary point of contact for Falcon LogScale deployments from project kickoff to technical implementation and through project closure
• Guide and assist customers in building out complex, resilient and high performing application clusters in public and private cloud/on-prem environments
• Assist customer with data onboarding tasks like 3rd party tool audit/logging policy configurations, and log transport methodology
• Provide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creation
• Provide knowledge transfer of Falcon LogScale to our customers​

• Expected Close Date of Job Posting is:12-03-2024