Product Operations Lead, Stitchfix
$173-185.5k
Online personal styling
Job no longer available
Online personal styling
1001+ employees
Job no longer available
$173-185.5k
1001+ employees
Company mission
To change the way people find clothes they love by combining technology with the personal touch of seasoned style experts.
Role
Who you are
- You have a bachelor's degree in a related field with 5-8 years of experience in product operations, product management, strategy operations, program management, strategy consulting, or a similar role
- You have demonstrated experience navigating complex business problems with the ability to identify and connect cross-functional dependencies in order to drive execution that leads to tremendous customer and financial impact
- You have a proven track record of managing a large-scale portfolio of projects with multi-disciplinary teams (e.g. 50+ workstreams across 10+ teams), whose success was enabled because of your unique ability to organize key data to successfully meet company wide timelines
- You are a strong communicator, with extensive experience influencing and distilling complex problems for different audiences, no matter the discipline or level
- You have experience mastering product management tools (e.g. Asana, Jira) and methodologies (e.g. Scrum, Agile)
- You thrive working collaboratively in a fast-paced environment. You are not just comfortable with change, but you excel at creating structure amidst ambiguous situations without a playbook
- You are a self-motivated and proactive problem solver with a strong sense of ownership
- You believe in our mission of helping our clients to look, feel, and be their best selves
What the job involves
- As a Product Operations Lead at Stitch Fix, you will play a crucial role in ensuring excellent execution and alignment across the varied disciplines and focus areas described above to drive outsized impact for Stitch Fix
- You will report to the Senior Director of Product Management in managing the product operations, scalable processes, tools, cross-functional dependencies, and business impact across the organization
- Drive OKR and Product Roadmap: Lead the development and management of OKRs and its operating cadence to align product goals with company objectives. Keep the product roadmap up-to-date, reflecting priorities and timelines
- Drive End-to-End Execution: Enable a portfolio of product launches from translating user insights into actionable opportunities across product teams to ensuring smooth launches, to strengthening post-launch processes and feedback loop
- Manage Tools and Communication Forums: Oversee the tools and platforms used by the product team to ensure effective execution, collaboration. and information flow
- Facilitate Cross-Functional Collaboration: Organize and lead discussions across teams and executive leadership to drive progress, enterprise visibility, and ability to make informed tradeoff decisions
- Ensure dependencies are well established and enable partners with relevant and timely information and resources
- Track Impact: Monitor and report on the impact of product initiatives across the department
- Develop Business Processes at Scale: Streamline product development processes to enhance efficiency. Create and maintain product documentation standards and guides
- Build and manage an internal knowledge base to support team visibility, collaboration, and learning & development. Spot opportunities to unlock engineering and product development velocity. Find ways to automate or simplify
- Partner with Tech Leadership Team: Identify team, organizational, and continuous education opportunities. Support onsite planning
- Drive special projects to identify and execute new opportunities and technologies
Our take
Shopping online for clothes is not always a fun experience. Finding clothes you like is only half the battle. Sizing guides and return policies seem to have been designed to be challenging to understand, and can also vary wildly from company to company.
Stitchfix sets out to change this by making online clothes shopping personalized and hassle-free. Customers take a survey on their personal tastes, and pay a one-off fee for a stylist, to receive a box of 5 personalized items. Then, they simply pay for any items they keep, or return what they don't want free of charge.
Stitchfix's unique blend of technology and human touch allows the company to deliver its personalized experience at scale. Unfortunately, this once exciting brand has been hit hard by economic trends, cutting back staff and shutting down UK operations entirely. Only time will tell if it can bounce back and find success again in the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2014
$30m
SERIES C
Oct 2013
$12m
SERIES B
Total funding: $47.6m
Company benefits
- Leadership, managing people program, career journey & other training opportunities
- Company equity for eligible roles
- Medical, dental and vision benefits
- 401(k) plan
- Unlimited vacation for qualified roles
- Competitive parental leave
- Enjoy 40% off of Fixes plus access to quarterly sample sales
- Collaborative workspaces - Open floor plan with standing desks & living room seating throughout
Company HQ
Financial District, San Francisco, CA
Leadership
Katrina Lake
(Founder & Executive Chair)BA in Economics from Stanford. MBA from Harvard Business School. Previously 2 years as an Associate at The Parthenon Group and 2 years as an Associate at Leader Ventures.
Matt Baer
(CEO)Board Member at La-Z-Boy Incorporated. Former Chief Customer and Digital Officer at Macy's, VP at Walmart eCommerce. Founded and was COO at Bezar.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job