Director of Payor Partnerships, Equip Health
Offers yearly bonus potential
Virtual treatment program for eating disorders
Job no longer available
Virtual treatment program for eating disorders
501-1000 employees
Job no longer available
Offers yearly bonus potential
501-1000 employees
Company mission
To provide eating disorder treatment that works to everyone who needs it.
Role
Who you are
- Have a passion for growing and cultivating client success/account management teams
- Proven experience leading contract negotiations & multidisciplinary teams to deliver against aggressive project timelines using project management tools and processes
- Superior interpersonal skills, adept at building strong working relationships, understanding roles and responsibilities within complex organizations, and representing the needs of both the Equip team and Client
- Experience owning and managing multiple concurrent relationships with diverse client base
- Key analytical abilities to generate program KPIs and insights both for internal and external stakeholders with an eye towards operational excellence and superior value delivery
- Strong understanding of health care landscape, specifically of payer’s needs, decision-making, and contract structures
- Excitement at the prospect to build the playbooks and then execute on them
- A passion for living our mission and values
What the job involves
- We are seeking an experienced Client Success/Account Management/Partnerships leader with a history of building best in class teams, superior relationship management skills, as well as a can-do attitude to join our growing team to revolutionize health care delivery
- This position will lead the team responsible for supporting our health plan clients from implementation through ongoing value delivery
- The ideal candidate will be able to develop a growing team of Payor Partnerships managers & key practices to ensure team success
- The Director of Payor Partnerships will also serve as the VP of Partnership’s right hand in developing and executing strategy to achieve the highest level of client satisfaction
- Accountable for maintaining full healthplan book of business inclusive of implementation, renewals, milestones, report structure, and best practices which ensure consistent, valued client experience that can scale
- Invest in the development of the payor partnerships managers & their tools, with a focus on building a best in class team continuously leveling up
- Support payor partnerships team on day-to-day program delivery & risks, working closely with clinical operations, data & analytics, clinical programs, and admissions leadership to deliver on program KPIs
- Develop deep relationships within, and understanding of, core client needs and opportunities with an eye towards mapping Equip’s capabilities against those needs
- Partner with Director of Go to Market to deploy new offerings, engagement strategies & contract structures
- Accountable for expanding access to care to new populations, products & LOBs & for overarching relationship management with health plan senior leadership across existing health plan partners
- Work closely with Clinical Operations, Clinical, and Insurance teams to ensure compliance with contracts and synchronize growth plan to ensure organizational scale aligns with client goals
- Lead Payor Partnerships strategy framework and content library to lay the groundwork for standard, scalable client relationships that promote excellence and the Equip values
- Develop, monitor, and manage improvement across health plan success KPIs and markers of access to build a scalable team that provides best in class service in accordance with Equip’s values
- Keep Equip ahead of market conditions, industry best practices, and client needs
Our take
Eating disorders are common in the United States. Roughly 9% of the population, or 28.8 million people, will have an eating disorder in their lifetime. However, long waiting lists and one-size-fits-all approaches that usually do not involve the patient's support network lead to many people suffering without the help they need.
Equip Health provides virtual treatment programs for people with eating disorders, leading treatments with virtual five-person care teams consisting of a therapist, physician, peer mentor, family mentor and dietitian. The family mentor represents the company's Family Based Treatment method, which is designed to empower families to help loved ones overcome their eating disorders.
By holding all sessions virtually and including the family of the patient in their recovery, the company can increase accessibility to eating disorder treatment, reduce its cost, and help more people recover. The value of this proposition has seen Equip Health raise substantial funding, the latest of which is being channelled into growing the team to meet rising demand and expanding access through partnerships.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
56% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2025
$46.7m
LATE VC
Apr 2024
$35m
SERIES C
Total funding: $156.4m
Company benefits
- Work in ways that work for you - Flexible PTO & work hours
- Work from home – or close to it - Co-working space stipends
- Comfortably WFH - Home office tech stipend
- Take care of yourself and your most important people - 12 weeks of paid parental leave, short term & long-term disability
- Healthcare and more - Medical, Vision, Dental, HSA & FSA
- We invest in you - 401k program starting day 1
- Open feedback in every direction - Regular coffee with co-founders and ongoing 360 feedback
Company HQ
Carlsbad, CA
Leadership
Kristina Saffran
(Co-Founder & CEO)Co-founder and CEO of Project HEAL: Help to Eat, Accept and Live, from 2008 to 2019. Was also a Mental Health Advisory Board Member for Verily Life Sciences for 2 years.
Erin Parks, Ph.D
(Co-Founder & Chief Clinical Officer)Experience as Manager of the Pediatric Clinic for Eating Disorders at UC San Diego Health, where they are an Assistant Professor. Also Founding Operator of the Coalition Network.
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