Solutions Engineer, Tray.io
AI Agents & Automation
$200-240k
Salary range for California-based applicants only. Plus stock options
Low-code automation platform
Open for applications
Low-code automation platform
201-500 employees
Open for applications
$200-240k
Salary range for California-based applicants only. Plus stock options
201-500 employees
Company mission
Tray.io's mission is to empower citizen automators so that any organization can automate.
Role
Who you are
- This role requires a unique blend of technical expertise, business acumen, and customer engagement skills to bring AI-driven integration and automation to life
- AI & Automation Expertise – Experience in AI-powered automation, APIs, cloud platforms (AWS, GCP, Azure), and enterprise integration. Familiarity with LLMs, NLP, and AI Agents is a strong plus
- Business & Technical Acumen – Ability to translate AI and automation capabilities into tangible business value, engaging both technical and non-technical stakeholders
- Problem-Solving Mindset – Passion for designing scalable, intelligent automation solutions that drive efficiency and innovation
- Customer Engagement Skills – Strong presentation, storytelling, and consultative selling abilities to influence decision-makers
- Experience in SaaS & AI Automation – Prior experience in a pre-sales, solutions engineering, or technical consulting role at an iPaaS, automation, or AI company is preferred
What the job involves
- As a Solutions Engineer, you will play a critical role in enabling customers to harness the full potential of AI-powered automation
- Partnering with Account Executives, you will engage with prospects to understand their challenges, showcase how AI Agents and intelligent automation can revolutionize their operations, and design tailored solutions that drive measurable business impact
- AI-First Solutioning – Work closely with customers to understand their business needs and architect AI-driven workflows, intelligent integrations, and autonomous agents using Tray.ai’s platform
- Technical Pre-Sales Enablement – Lead live product demonstrations, proof-of-concepts, and technical workshops, illustrating how our AI-ready iPaaS enables organizations to streamline operations and innovate faster
- Customer-Centric Consulting – Guide prospects in adopting AI-powered automation strategies, showcasing real-world use cases that drive efficiency and revenue
- Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to influence roadmap decisions and ensure long-term customer success with AI-driven automation
- Thought Leadership in AI & Automation – Stay ahead of industry trends in AI Agents, Large Language Models (LLMs), and AI-powered iPaaS, educating both customers and internal teams on cutting-edge innovations
Our take
Tray.io allows employees to effectively "become programmers" without them needing to have an engineering background, and enables them to build out automation tailored for their day-to-day role.
With this approach, Tray fills a big need in the automation space - in between high end tools like Mulesoft, and simpler tools like Zapier. The company's customers include the likes of SAP, VMWare, Lyft, Intercom and IBM, which certainly suggests a real need for its tools.
Tray’s rise comes on the heels of a wider trend, where integration and automation are becoming a key part of the way enterprises work. The company has secured substantial funds that will enable it to continue building out its solutions. Its latest release, Merlin AI, means that users can now automate intricate tasks, including aggregating or transferring data across systems.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2022
$40m
SERIES C
Nov 2019
$50m
SERIES C
Total funding: $154.4m
Company benefits
- Cycle to work scheme
- Flexible working hours
- Generous conference and learning budget
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
China Basin, San Francisco, CA
Leadership
Rich Waldron
(CEO)Previously COO of iFind Media, who also co-founded Plan.nr.
Alistair Russell
(CTO)Previously Web Developer at esure, mSpace and Vibrant Media.
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