Mid / Senior Data Scientist, Napo Pet Insurance
£45-85k
Offers Stock Options
2-5 days a week in office
Pet insurance provider
Open for applications
Pet insurance provider
21-100 employees
Open for applications
£45-85k
Offers Stock Options
2-5 days a week in office
21-100 employees
Company mission
Napo's mission is to ensure that pet owners have everything they need so that that their pets live long, healthy and happy lives.
Role
Who you are
- You have the ability to apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our teams
- You have the ability to manage your projects in a data-driven way, based on verifiable hypotheses and clear impact measurement
- You have the ability to define, understand, and test opportunities and levers to improve the product, drive roadmaps through your insights and recommendations, and execute on those roadmaps using your technical skills
- You have a Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience
- You have experience with SQL, scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)
- [Optional] You have experience in insurance, pet insurance or pet insurance pricing
- [Optional] You have experience in machine learning, including deploying the trained models into production, testing and monitoring their performance
- [Optional] You have experience developing, deploying and maintaining dashboards using interactive data visualization tools (e.g. Tableau, Power BI, Metabase, Looker)
- Effective and open communication: It's crucial to communicate complex data findings in a clear and concise manner to non-technical stakeholders, and speak out when you see improvement opportunities (we are all here to learn)
- Critical Thinking: Beyond just crunching numbers, you always assess the validity and reliability of the recommendations you produce, by challenging both the assumptions and the underlying data
What the job involves
- As a Data Scientist with Napo, you’re a core part of the Pricing & Product functions
- You will report into the Head of Pricing and be part of a small highly impactful team
- You'll leverage data to inform our pricing strategy and other product decisions, evaluate new opportunities, anticipate potential challenges, and guarantee that our products deliver the most value to our customers, their pets and Napo
- For example, you will be working with:
- Our real-time pricing algorithm, which combines multiple ML models with decision logic to provide the best price for every customer
- You will be, together with other Data Scientists, evaluating its performance, finding improvement opportunities and implementing them
- You will be, together with other Data Scientists, finding actionable insights not only for the pricing algorithm improvements, but also producing recommendations to inform other teams’ and Napo leadership’s strategy
- You will collaborate with our Data Engineers to ensure that the data warehouse that powers both business intelligence and pricing is robust and meets our business needs
Salary benchmarks
Our take
High claims and a small market have traditionally made pet insurance an unappealing option for big insurers. With household pet ownership ballooning in the UK over the pandemic, however, that market is growing, and a flurry of startups are cropping up to cash in. Napo is a relatively young entrant to the scene, offering a comprehensive platform of low-excess insurance and wellbeing services for British pet-owners.
Pet insurance customers are a different and a more discerning breed to, for example, car insurance customers. Providers need to court pet-owners with a more comprehensive suite of coverage, including advertising costs and rewards for missing pets, and bereavement counselling. Napo ticks all these boxes, but they are rapidly becoming an industry standard in a way that requires more to stand out.
Trupanion, for example, are investing in high-tech streamlining solutions to help facilitate scaling without service quality taking a hit. And the larger, better established pet insurtech, Bought by Many, recently won a hefty sum in the pet industry’s largest VC investment deal. Napo have a friendly brand, and are entering into a growing market, but will have to adapt fast to keep pace.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
62% female employees
92% employee growth in 12 months
Company
Employee endorsements
Nice people
"It's great to work with so many animal lovers! Everyone is talented in their own right and there's a real sense of us going on a journey together...."
Funding (2 rounds)
Nov 2022
$18.7m
SERIES A
Apr 2021
$5.7m
SEED
Total funding: $24.4m
Company benefits
- Generous stock options package
- Remote-friendly work environment (we ideally have people in the office 2 days per week - it's a nice office in central London!)
- Flexible working hours and leave policy (25 days annual holidays - excluding bank holidays), plus your birthday as an additional day off 🎁
- All the equipment you need to do your best work
- Budget for personal growth and training
- BUPA health insurance plus unlimited GP video consultations
- YuLife app (we're a bit obsessed with Yudoku...)
- Company-funded therapy when you need it
- And of course, pet insurance for your beloved pets!
Company values
- Be candid and authentic
- Trust and care for each other
- Do the right thing
- We are all owners and optimise for impact
Company HQ
Chelsea, London, UK
Leadership
Ludovic Lacay
(CPO)Previously CPO at Tictrac, before moving on to work as Product Lead at Facebook.
Prior to Napo, he was co-founder and CBO at Tictrac, then Executive Director of Business Development and Partnerships at Babylon Health.
Diversity, Equity & Inclusion at Napo Pet Insurance
Jean-Philippe DOUMENG (CEO)
- We welcome anyone and everyone to the Napo team – people from every background, every identity, every walk of life. We enjoy an inclusive culture where everyone is comfortable to be their true self and do their best work. We encourage, support and celebrate diverse voices.
- The success of Napo depends on our people, and we believe that a happy and engaged team, which strives to celebrate diversity and is truly inclusive, enables us to be the very best we can be for our customers and for each other.
- We value individuality and difference. And we welcome each person's unique perspective and lived experience. We are the sum of all our parts.
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