Accounts Receivable Coordinator, Smartsheet

French Speaking

Salary not provided

+ Equity in the form of Restricted Stock Units (RSUs) for eligible roles and Employee Stock Purchase Program (15% discount)

Mid level

London

Remote from UK

Dynamic workspace platform for collaboration

Job no longer available

Dynamic workspace platform for collaboration

1001+ employees

B2BInternal toolsProductivitySaaS

Job no longer available

Salary not provided

+ Equity in the form of Restricted Stock Units (RSUs) for eligible roles and Employee Stock Purchase Program (15% discount)

Mid level

London

Remote from UK

1001+ employees

B2BInternal toolsProductivitySaaS

Company mission

to empower anyone to drive meaningful change — for themselves, their businesses, and the world.

Job

Company

Role

Who you are

Fluent English and French language skills
3+ years of related experience within commercial collections
A history of meeting or exceeding collections targets
Customer Service and service ticket/case management experience
Excellent verbal and written communication skills
Attention to detail that enables accurate completion of tasks
Ability to work independently, manage shifting priorities and handle tasks under pressure
CICM qualification advantageous
Legally eligible to work in the UK on an ongoing basis

What the job involves

The Accounts Receivable Coordinator - French Speaking manages cash collections and the resolution of billing queries across the EMEA managed region
You will work directly with Smartsheet customers and partners alongside Sales and Customer Success
The expectation is to consistently deliver a high-quality customer experience both internally and externally
You will report to the Director of Finance Operations - EMEA and APJ and can work from our Edinburgh, UK or London, UK offices, or remotely from within the UK
Manage your own portfolio of customer accounts
Focus on reducing ageing and increasing cash collections
Work collaboratively to resolve billing queries and ensure timely payment
Participate in regular debt reviews
Manage high volumes of inbound queries
Aim to drive process improvement
Complete other responsibilities as assigned to support growth in the EMEA region
Perform other duties as assigned

Salary benchmarks

Our take

With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.

Like other team collaboration software companies, such as Lucid and Atlassian, Smartsheet saw strong growth in the early 2020s and achieved 17% year-on-year revenue increases through 2025. If the company can maintain this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.

Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, making it the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Thanks to its successes, it was bought by Blackstone and Vista Equity Partners for $8.4 billion in 2025 with an eye on further international scaling, leveraging the reach of its new parent companies.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

7% employee growth in 12 months

Glassdoor (3.6)

Trustpilot (1.2)

Company

Funding (last 2 of 7 rounds)

May 2017

$60.8m

SERIES F

May 2014

$35m

SERIES E

Total funding: $128.2m

Company benefits

Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location (role specific)
Monthly contributions toward your pension
Mployer-paid Private Medical and Dental, additional cost for family members

Company HQ

West Bellevue, Bellevue, WA

Leadership

Mark Mader

(President & CEO)

Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.

Brent Frei

(Founder & Board Member)

Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.

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