Software Development Engineer, BeyondTrust

• We are looking for a passionate and motivated Engineer who enjoys the challenge of solving tough issues in a dynamic environment
• This individual thrives at problem solving, getting to the root cause within software or the environment in which it runs, and is motivated by doing what is right for our products and our customers
• 2+ Years’ experience in software development
• Track record of developing high quality code in C#
• Proficiency in MSSQL databases, RDBMS
• Knowledge of MS Windows operations
• Experience working in a cross functional team to ship releases
• Able to communicate, collaborate and work in effectively in a distributed team
• Experience using or managing virtualization environments using VMWare Workstation or ESXi
• Great troubleshooting skills
• You love to find problems and fix them
• You have unwavering personal integrity and work ethic
• You are flexible! You are a team player and excel individually as the situation dictates
• You are passionate, optimistic, and energetic
• You have an insatiable thirst for knowledge and improvement
• You always work for the best interest of the team
• You are proactive; a tenacious self-starter to the core

Desirable

• As a Software Development Engineer in our escalation team, you will be crucial in supporting our Privilege Access Management suite of products
• Work directly with the Engineering and Support departments to investigate, troubleshoot and triage complex, code-related technical issues, gather product feedback, implement code fixes and build patches
• Attempt re-create customer reported defects with the help of QA Engineers
• Join calls with Support Engineers to help with advanced troubleshooting efforts
• Create and update knowledge base and frequently asked questions articles
• Create hotfixes across various product versions
• Continually maintain detailed tracking of work activities in Jira
• Maintain a development environment
• Participate in developing new processes