Solutions Engineer, Sentry

$140-160k

+ Incentive compensation & Equity grants for eligible roles

PHP

React

React Native

JavaScript

Python

.NET

Java

iOS

Node.js

Android

Ruby

Mid and Senior level

San Francisco Bay Area

Remote from US

More information about location

Error tracking and app monitoring software

Open for applications

Error tracking and app monitoring software

201-500 employees

B2BSecuritySaaS

Open for applications

$140-160k

+ Incentive compensation & Equity grants for eligible roles

PHP

React

React Native

JavaScript

Python

.NET

Java

iOS

Node.js

Android

Ruby

Mid and Senior level

San Francisco Bay Area

Remote from US

More information about location

201-500 employees

B2BSecuritySaaS

Company mission

To empower developer teams to build their best possible software, more quickly and easily.

Job

Company

Role

Who you are

Enjoy talking about technology and interfacing with engineers and engineering leaders
Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries
Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.)
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle!
3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc
Possess excellent communication and presentation skills
Problem solver, knowledgable, and can-doer

What the job involves

The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time
Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that:
Developers can effectively identify and resolve slowdowns and errors in their applications
Development teams increase developer productivity and customer satisfaction
Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered

Our take

Defective software leads to dissatisfied users, disruptions and potential financial losses for companies. Sentry has created application monitoring and error tracking software to help developers fix errors faster, easier and more cost effectively.

More than 1 million developers and 70,000 organisations worldwide, including the likes of Microsoft, Disney, Atlassian, Cloudflare and Slack, have used Sentry to monitor their code health. The company is well-positioned for significant growth. There is an emerging need for solutions that address holistic application health. As more companies focus on digital to engage with their customers, the reliability of their applications is essential.

The global bug-tracking software market is expected to reach over $600 million by 2026 with an annual growth rate of almost 10%. Further, the company opened another office in Denver in early 2023, expanding its regional presence, as it continues to broaden its market presence.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

28% employee growth in 12 months

Glassdoor (4.2)

Trustpilot (3.2)

Company

Funding (last 2 of 6 rounds)

May 2022

$90m

SERIES E

Feb 2021

$60m

SERIES D

Total funding: $216.5m

Company benefits

Competitive Compensation + Equity
401k Plan
Medical, Dental, Vision Insurance
Commuter Stipend
Professional Development Stipend
Health & Wellness Benefits
Charitable Matching Program
Flexible PTO
Paid Parental Leave

Company HQ

Financial District, San Francisco, CA

Leadership

David Cramer

(Co-Founder & CPO)

They started their career as a Software Engineer at Curse, before roles at Enthropia, Disqus, and Dropbox. Having co-founded Sentry in January 2012, they left Dropbox in 2015.

Chris Jennings

(Co-Founder & Chief Creative Officer)

They have been a Frontend Developer at AgencyTen, Director of Design and UX at Disqus and most recently a Product Designer at GitHub.

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