Executive Operations, Gusto
Marketing & Expansion Sales
$102-145k
Salary is dependent on location
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$102-145k
Salary is dependent on location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 5+ years of administrative experience supporting one or more executives in a large or high-growth company
- Previous event/onsite/offsite planning experience is required
- Complete confidentiality on all business matters
- Positive attitude and team player who stays calm under pressure
- Strong scheduling and travel coordination skills; knowledgeable about organizing team events
- Ability to effectively communicate and collaborate with a diverse range of people and job functions
- Incredibly organized and detail-oriented, able to prioritize multiple assignments
- Proficiency with Google Apps (Gmail, Calendar, Drive, Docs, Sheets, etc.)
What the job involves
- We are looking to add to our team an experienced, energetic and creative Executive Assistant to provide administrative support to our Marketing and Expansion Sales leaders within the GTM Team. The GTM Team encompasses marketing, sales, partnerships, and revenue operations teams across San Francisco, Denver, and New York
- The Executive Operations team at Gusto is the heart of our company’s business operations and activities and the soul that keeps our organization moving forward
- They anticipate the needs of their leaders and help them stay focused on vital priorities by resolving operational and administrative issues before they arise
- They move quickly with the changing environment and are up to date with the latest Gusto products and services and have a deep passion for the small business customers we serve
- They also use that knowledge to strategically support their team's projects. In addition to being organized and analytical, they possess the strong business judgment and communication skills needed to interact with a variety of people and job functions
- Administrative positions at Gusto are staffed by organized and dependable people driven by a common company goal: to help us accomplish our mission of creating a world where work empowers a better life, starting right here in our own company
- Working behind the scenes, the executive operations team makes a significant impact on the people they support as well as on Gusto teammates and members around the country
- The team is adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all individuals in the organization
- In close coordination with the full Executive Operations team and GTM Insights & Operations team, provide critical support including management of the Head of Marketing and Head of Expansion Sales:
- Calendar: Be the mastermind in control of an intense calendar and travel plans, securing all ground and air travel, booking hotels, coordinating itineraries, and other additional travel needs
- Meetings: Contribute to Gusto leadership meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items
- Communications: Triage inboxes and help prioritize responses, ensuring fast response time to customers, employees, investors, and other key stakeholders
- Commitments: Partner with your GTM Leaders to track key project milestones as well as progress against personal, team, and company goals/targets
- Innovation: Establish new, and improve existing, administrative systems and processes
- Events: Event planning, including assisting with small and large department celebrations, team onsites, internal events, meetings, and after-hours events; budget and expense management as needed
- Maintain and facilitate partnerships with other Executive Operations members within GTM and across Gusto
- Be a cultural ambassador, maintaining a strong pulse on life and relationships within your team(s) and across Gusto
- Help us scale growth, service, and the Gusto community as effectively and efficiently as possible, in a way we are proud of where everyone feels safe, welcome, and valued
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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