Director of People & Culture, Convene
$140-150k
+ Eligible for Convene's annual incentive performance bonus plan
More information about location
3-4 days a week in office
Hospitality-driven meeting, event, and flexible office spaces
Job no longer available
Hospitality-driven meeting, event, and flexible office spaces
501-1000 employees
Job no longer available
$140-150k
+ Eligible for Convene's annual incentive performance bonus plan
More information about location
3-4 days a week in office
501-1000 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- This role requires a seasoned HR professional with a deep understanding of employee relations in a complex, fast-paced hospitality environment
- Demonstrated progressive experience in P&C business partner roles, particularly in a multi-site or decentralized environment
- Proven experience within the hospitality or retail industry is highly preferred
- In-depth knowledge of federal and state employment laws and regulations, especially around an hourly workforce
- Exceptional communication (written and verbal) and interpersonal skills
- Strong analytical and problem-solving abilities, with a data-driven approach to HR
- Ability to build rapport and influence stakeholders at all levels of the organization
- Proficiency in ADP preferred
- Alignment with Convene’s core values: genuine, relentless, integrity, and teamwork (GRIT)
- Progressive, innovative, open-minded attitude
- Raw talent: both IQ and EQ
- Coaching approach to leadership and communication
- Ability to work quickly and flexibly
- Understanding of legal and other issues relevant to the modern employment climate
- Located in the NYC Metro Area, with availability to be on site to support our teams 3-4 days per week
What the job involves
- The Director of People & Culture will be a strategic leader responsible for developing and executing human resources strategies that align with our business objectives and support our growth
- The Director of People & Culture will champion our company culture, drive talent development, ensure compliance, and build strong relationships with employees and leadership across all US locations
- As the Director of People & Culture, you’ll partner with our corporate and operations leadership teams on all people matters, with a heavy emphasis on employee relations and engagement
- This includes all the work necessary to keep our people operations humming, with support from the People & Culture team’s centers of excellence (Talent Acquisition and Learning & Development)
- Lead and manage all aspects of employee relations across multiple sites, including investigations, conflict resolution, and disciplinary actions
- Develop, implement, and interpret HR policies and procedures to ensure consistency and compliance with all federal, state, and local employment laws
- Provide expert guidance and coaching to leadership and managers on employee relations issues, performance management, and difficult conversations. Conduct thorough and impartial investigations into employee complaints, harassment allegations, and other workplace issues, documenting findings and recommending appropriate resolutions
- Proactively identify and address potential employee relations risks to maintain a positive and productive work environment
- Have a deep understanding of all employee benefits programs, ensuring effective communication and employee adoption of offerings
- Lead and support change management initiatives across the organization, ensuring smooth transitions and employee adoption of new processes or structures
- Champion and evolve our company culture, fostering an environment of respect, inclusivity, and high performance across all locations
- Develop and implement strategies to enhance employee engagement, satisfaction, and retention
- Oversee employee recognition programs and initiatives that celebrate achievements and reinforce desired behaviors
- Act as a trusted advisor and advocate for employees, promoting open communication and feedback channels
- You’ll execute Convene initiatives that support the entire employee lifecycle to increase employee engagement, decrease turnover, bolster employee and manager satisfaction with P&C, and drive retention
- Partner with the Talent Acquisition team in developing and executing strategies to attract and retain top talent for all levels of the US operations team
- Support the performance management process, including goal setting, performance reviews, and development plans
- Identify training and development needs, and collaborate with operations to create and deliver programs that enhance employee skills, leadership capabilities, and career growth
- Develop and manage succession planning initiatives to ensure a strong pipeline of talent for key roles
- Leverage P&C metrics and analytics to identify trends, inform decision-making, and measure the effectiveness of initiatives
- Ensure data accuracy and integrity across a best in class suite of systems and tools
- Stay current with HR best practices, employment law changes, and industry trends, particularly within the hospitality sector
- Partner with senior leadership to develop and execute overall business strategy from a people perspective
Our take
Convene designs and operates premium meeting, event, and flexible workspace venues inside Class A office buildings. Founded with the aim of improving how people meet and work, its venues can host a wide range of events while also offering flexible WorkSuites and shared workspaces.
Like many businesses focused on in-person gatherings, Convene was significantly impacted by the pandemic in 2020, when demand for physical events declines sharply. In response, the company expanded is capabilities to support virtual and hybrid events, allowing conferences to reach both in-person an remote audiences. These formats allow participants to join sessions online, interact with speakers and hosts, and connect with other attendees through digital networking tools.
Convene has since continued evolving its platform and physical venues to support a more flexible events market. The company also strengthened its international presence through the 2023 acquisition of etc.venues, expanding into the UK and growing its portfolio to dozens of locations across the US and UK. With this broader footprint and a mix of in-person, hybrid, and flexible workspace offerings, Convene is aiming to scale is hospitality-driven model even more and grow annual revenues to $100M.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $265.5m
Company benefits
- Financial & professional: We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.
- Wellbeing: Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.
- Hybrid work: We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.
- Diversity & inclusion: At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.
- Community engagement: Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.
- Health & wellness: Our employees have access to comprehensive insurance plans that cover medical, dental, and vision so they can stay healthy. Additional benefits and resources include FSA, Long-Term Disability, Short-Term Disability, fertility and family planning resources, and a virtual dedicated health advocate.
Company HQ
Midtown South, New York, NY
Salary benchmarks
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