Director of People & Culture, Convene
$140-150k
+ Eligible for Convene's annual incentive performance bonus plan
More information about location
3-4 days a week in office
Digital and hybrid work experience solution
Be an early applicant
Digital and hybrid work experience solution
201-500 employees
Be an early applicant
$140-150k
+ Eligible for Convene's annual incentive performance bonus plan
More information about location
3-4 days a week in office
201-500 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- This role requires a seasoned HR professional with a deep understanding of employee relations in a complex, fast-paced hospitality environment
- Demonstrated progressive experience in P&C business partner roles, particularly in a multi-site or decentralized environment
- Proven experience within the hospitality or retail industry is highly preferred
- In-depth knowledge of federal and state employment laws and regulations, especially around an hourly workforce
- Exceptional communication (written and verbal) and interpersonal skills
- Strong analytical and problem-solving abilities, with a data-driven approach to HR
- Ability to build rapport and influence stakeholders at all levels of the organization
- Proficiency in ADP preferred
- Alignment with Convene’s core values: genuine, relentless, integrity, and teamwork (GRIT)
- Progressive, innovative, open-minded attitude
- Raw talent: both IQ and EQ
- Coaching approach to leadership and communication
- Ability to work quickly and flexibly
- Understanding of legal and other issues relevant to the modern employment climate
- Located in the NYC Metro Area, with availability to be on site to support our teams 3-4 days per week
What the job involves
- The Director of People & Culture will be a strategic leader responsible for developing and executing human resources strategies that align with our business objectives and support our growth
- The Director of People & Culture will champion our company culture, drive talent development, ensure compliance, and build strong relationships with employees and leadership across all US locations
- As the Director of People & Culture, you’ll partner with our corporate and operations leadership teams on all people matters, with a heavy emphasis on employee relations and engagement
- This includes all the work necessary to keep our people operations humming, with support from the People & Culture team’s centers of excellence (Talent Acquisition and Learning & Development)
- Lead and manage all aspects of employee relations across multiple sites, including investigations, conflict resolution, and disciplinary actions
- Develop, implement, and interpret HR policies and procedures to ensure consistency and compliance with all federal, state, and local employment laws
- Provide expert guidance and coaching to leadership and managers on employee relations issues, performance management, and difficult conversations. Conduct thorough and impartial investigations into employee complaints, harassment allegations, and other workplace issues, documenting findings and recommending appropriate resolutions
- Proactively identify and address potential employee relations risks to maintain a positive and productive work environment
- Have a deep understanding of all employee benefits programs, ensuring effective communication and employee adoption of offerings
- Lead and support change management initiatives across the organization, ensuring smooth transitions and employee adoption of new processes or structures
- Champion and evolve our company culture, fostering an environment of respect, inclusivity, and high performance across all locations
- Develop and implement strategies to enhance employee engagement, satisfaction, and retention
- Oversee employee recognition programs and initiatives that celebrate achievements and reinforce desired behaviors
- Act as a trusted advisor and advocate for employees, promoting open communication and feedback channels
- You’ll execute Convene initiatives that support the entire employee lifecycle to increase employee engagement, decrease turnover, bolster employee and manager satisfaction with P&C, and drive retention
- Partner with the Talent Acquisition team in developing and executing strategies to attract and retain top talent for all levels of the US operations team
- Support the performance management process, including goal setting, performance reviews, and development plans
- Identify training and development needs, and collaborate with operations to create and deliver programs that enhance employee skills, leadership capabilities, and career growth
- Develop and manage succession planning initiatives to ensure a strong pipeline of talent for key roles
- Leverage P&C metrics and analytics to identify trends, inform decision-making, and measure the effectiveness of initiatives
- Ensure data accuracy and integrity across a best in class suite of systems and tools
- Stay current with HR best practices, employment law changes, and industry trends, particularly within the hospitality sector
- Partner with senior leadership to develop and execute overall business strategy from a people perspective
Our take
Convene provides co-working space and meeting locations inside office buildings. It was founded to change the way people meet and work, and also to revolutionise how office buildings offered hospitality services to tenants.
Convene's revenue decreased by over 60% in 2020, after the pandemic disrupted its in-person events. In response to this, the company has diversified into the video meetings market. It hosts virtual and hybrid events that more closely resemble the feeling of attending a live business conference. Users can attend the conferences online and interact with the speakers, the hosts, and other attendees in private video chats.
Convene has done well to navigate the macro challenges and reinvent itself, but there will be more challenges to come; Convene also operates in a market with big players, such as Zoom. However, in 2023, the company acquired etc.venues, widening Convene's net to the UK and establishing it as one of the largest premium and event venue companies in the US and UK with 38 locations across the two countries. The goal now is to generate a revenue of $100 million a year by 2025 and it hopes its virtual operations will form a larger percentage of this.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $265.5m
Company benefits
- Convene employees have access to comprehensive insurance plans and benefits so they can stay healthy and have access to resources they need, so they can lead a full life at and outside of work
- Employees have access to generous paid time off, including paid holiday breaks and birthday PTO – promoting work life balance and wellness
- A robust calendar of programming dedicated to employee resource groups, along with an active mentorship program aimed to elevate diverse voices
- Enabling those that want to give back or grow, we offer an annual application-based paid sabbatical program to those that want to invest in their communities
- Immense catalog of online learning opportunities and weekly live sessions focused on leadership development and skills-based training
- We’re a remote-first company, and if the role allows, we support our employees as they work from wherever they feel most comfortable
- 401K with company matching
Company HQ
Midtown South, New York, NY
Leadership
Ryan Simonetti
(CEO & Co-Founder)Ryan worked at Lehman Brothers in Real Estate from 2005 to 2006 before spending 3 years at Gramercy Capital Corp. He left this role in September 2009 to co-found Convene the following month, serving as CEO since 2013.
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