Senior Site Reliability Engineer, Lloyds
£82-91.1k
+ An annual performance-related bonus & Share schemes including free shares
2+ days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£82-91.1k
+ An annual performance-related bonus & Share schemes including free shares
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Prior Banking or Financial Services industry experience or an understanding of the UK regulatory bodies that govern the industry
- Demonstrable experience with Cloud & Infrastructure: GCP preferred (GKE / Dataflow / Spanner / Cloud Logging and IAM)
- Strong background in Monitoring & Observability: Dynatrace preferred or Datadog or ELK
- Prior System Engineering and Networking experience in Linux preferred or Windows
- Demonstrable experience in Python/Go or Java programming/automation and scripting languages
- Deep Knowledge on Docker and Kubernetes
- Demonstrable understanding of REST / gRPC APIs
- Familiarity with Ci/CD scripting using Jenkins or Harness
- Prior experience in Incident Response / troubleshooting and Chaos Engineering
- Understanding of Performance Testing and Capacity Planning
Desirable
- Prior experience of AI/ML
What the job involves
- Join our Payments Lab team as a Senior Site Reliability Engineer and help shape the future of retail banking as we undergo the largest transformation in the UK banking industry
- The Payments Lab team is at the heart of retail banking innovation, delivering new initiatives such as Request a Payment and enabling cash deposits at your local pay point store. As part of the Consumer Servicing & Engagement (CS&E) Platform, we are modernising our tech stack and building new capabilities using the latest technologies across Cloud and Mobile
- The Consumer Servicing & Engagement (CS&E) Platform delivers a unified digital servicing proposition for personal customers on the device of their choosing, giving the best digital customer experience to increase engagement and options for self-service
- We build deeper and more trusted relationships with our customers and support them to improve their financial lives by offering valuable, engaging and human-like digital banking experiences. We grow customer satisfaction and trust through simple, helpful and personalised experiences that they love
- We provide and guide our 25M+ customers to complete and easy-to-use self-serve offerings where they can do (almost) everything they want within digital. We deepen valued customer relationships, helping them build financial resilience, by understanding what they need and when
- Apply best practices in observability, automation, capacity planning and DevOps
- Work alongside other SREs in Consumer Servicing to maintain application stack reliability across the Group
- Apply your knowledge in architectural build systems to maintain a resilient and scalable system
- Create documentation that establishes the SRE function within the platform backed by best practice that capture the guidelines to be met by incorporating existing documentation
- Provide a framework in which to operate the cloud systems under
- Lead the transition to cloud infrastructure and improve observability across systems
- Identify and eliminate toil through automation
- Manage incidents and post-mortems to improve service reliability
- Mentor engineers and support team development
- Collaborate with Product Owners to balance operational and development priorities
Application process
- End Date: November 20, 2025
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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