Senior Product Manager of Collections, SoFi
$144-247.5k
+ Bonus
Mobile & online personal finance services
Open for applications
Mobile & online personal finance services
1001+ employees
Open for applications
$144-247.5k
+ Bonus
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- Bachelor’s degree or higher
- 5+ years of experience in product management
- Experience leading cross-functional teams to define and deliver products on deadlines with a software engineering team
- Demonstrated ability to understand and discuss technical concepts and business drivers, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
- Very good attention to detail and ability to summarize complex issues
- Very good written and spoken communication skills
- Experience presenting to executive management
- Analytical approach and ability to use and work with data
- A proactive and accountable approach to your work
- Ability to lead and coordinate groups of people to make and execute plans
- Ability collaborating with remote teams
- Deep customer empathy and passion for helping people achieve their financial goals!
Desirable
- MBA
- Previous experience in fintech or lending
What the job involves
- SoFi is looking for a Senior Product Manager to lead development of our lending systems for Collections
- In this role you will be responsible for defining, prioritizing, and building new capabilities so we can better serve our members as they make payments on their SoFi loans
- This role is inherently cross-functional; you’ll be working with partners across Risk, Operations, Legal, Compliance, Engineering, Design, and other product managers and teams
- As a product leader in our organization, you will be expected to set ambitious goals, be gritty, and accountable to results
- You’ll play the critical role of bridging the technical and business worlds to deliver enhancements that delight our members and drive our business forward
- Build innovative solutions in a customer-centric environment - the solutions will include backend systems, user experiences, and tools for SoFi operations employees
- Be able to work closely with engineering to own and dive deep into backlogs, definition of done, and technical requirements details
- Work cross-functionally with stakeholders across risk, operations, legal, compliance, business units, and executive management to prioritize high impact product plans and translate customer needs into a product
- Create, communicate, and evangelize a product roadmap for SoFi’s collections systems
- Own instrumentation and data for your products to drive deep understanding, innovation and product plans
- Lead and communicate with a broad group of stakeholders in a fast-paced agile environment
- Embody SoFi’s values in your work
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets them apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company values
- Put our member's interests first – if we take care of our members' interests, it will best serve our interests.
- Run after problems – we must build a culture of people who run after problems in order to ensure we execute with excellence and “things” do not fall through the cracks.
- Embrace diversity, everyone should feel welcome, included and able to contribute – diversity is a differentiator and our team should reflect society. We should continue to encourage and celebrate diversity.
- Get to the truth and make principle-based decisions – we can only make the best decisions if we have the right data, all of the perspectives, and if we align on the guiding principles.
- Make your footprint bigger than your foot – selfless acts are critical to elevate beyond the impact of our collective individual efforts.
- Do the right thing, if you're not sure, do the harder thing – our business is built on trust and integrity, which requires both adhering to the letter of the law and regulations and doing the right thing for the company and our members..
- Set ambitious goals, be gritty, be accountable - we must hold ourselves and others accountable for delivering our business objectives, for our culture, and for our member.
- Take care of other people and help them grow - our people are our greatest differentiator, if we take care of our people, they will take care of our members.
- Iterate, learn, innovate - we are all responsible for innovation and we must embrace data-driven decisions.
- Be SoFi missionaries - our products, our services, our brand, and our business must be durable over the long term to achieve our mission—be a missionary.
- Don’t forget to smile - our ambition is contagious: it makes us smile to see people inside and outside of SoFi succeed.
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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