Technical Product Manager, Suki
$130-140k
Office located in Redwood City, CA
AI-powered voice solutions for healthcare
Open for applications
AI-powered voice solutions for healthcare
101-200 employees
Open for applications
$130-140k
Office located in Redwood City, CA
101-200 employees
Company mission
To lift the administrative burden from doctors, so they can focus on what matters.
Role
Who you are
- Self-starter: You are motivated by impossible challenges and energized by creating something new
- Action oriented: You love to build. You know that perfect is the enemy of the good – you like to ship fast and quickly iterate
- Discipline: You have discipline to keep current priorities visible and on a path toward success, while developing an entrepreneurial spirit across the team that encourages discussion and experimentation. You have the appropriate balance of patience and impatience
- Resourceful: You enjoy listening to user feedback and then building product in novel ways. You enjoy finding alternate paths to success
- User-centered: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior
- A Communicator: you have strong written communication skills, write great product specs the engineers love to read and are responsive
- Passion: You are as passionate about our mission as we are
- Computer science background with a minimum of 3+ years of experience in technology and 1+ year experience in product management
- Being up to date with latest technology trends in AI/ML and Generative AI and their applications
- Experience in scaling initiatives with automation and tooling, onboarding, instrumenting and tracking daily adoption and usage metrics
- Strong experience defining functional and non-functional requirements of large scale products built as enterprise SAAS or internet technology consumer products
- Experience working on products with highly interactive mobile user experience and responsive interface design. Experience with voice based interactions is a plus
- Hands-on product management experience of working with backend engineers on system design, experimentation frameworks, and architectures to support low latency interactive applications
- Experience working with Agile methodologies and be comfortable with a fast-paced, always-on, start-up environment
- Can create and manage product roadmaps, prioritization, trade-offs. Turn complex concepts into simplified product features that get to market and are adopted quickly
- Increase efficiency of development and design processes. Facilitate smooth and predictable product launches
- Are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior
- Can serve as the connection between customers and engineering. You are motivated to understand the point of view of doctors practicing medicine
- Leverage user insights and competitive intelligence to inform product decisions. You back decisions with data
- Experience with major EMRs, such as Epic, strongly preferred
- Experience in designing and overseeing the development of APIs and SDKs
- Technical understanding of cloud services or SaaS solutions
- Understanding RESTful APIs, GraphQL, gRPC, and SOAP
- Familiarity with API standards like OpenAPI/Swagger and Postman collections
What the job involves
- As an early member of the Suki product team, you will wear many hats
- You will primarily contribute to the Suki Developers Platform, which enables healthcare technology solutions, such as electronic health record systems (EHRs), to incorporate Suki’s AI and voice experiences directly into their applications
- In this role, you will oversee development, launch, and drive growth and product success metrics for various Suki platform solutions
- You will write excellent product specifications and work with engineering to ship your product
- You will spend time with executive stakeholders, front-line clinicians, and EHR developers to assist them, learn from them, and improve our product
- You will establish structures that will enable us to execute at the next level of scale
- You will work in close collaboration with our engineering leaders and assist in designing systems for teaching our users to utilize the product better
- While you know how to work hard, you also know how to have fun at work, make friends with your colleagues, and contribute to our diverse and inclusive culture
- You will also contribute to making doctors’ lives better by reducing the administrative burden they face every day
- Work cross functionally with engineering, design, operations, marketing and other teams to build out an amazing product
- Communicate product vision, requirements and constraints for product initiatives and releases to senior management and various stakeholders
- Break down large projects into milestones, make trade-off decisions and get buy-in from cross-functional teams
- Focus on product instrumentation and analytics and iterate based on data and user insights
- Contribute to product vision, strategy, development and execution of new product initiatives and features
- Key member of a fast-growing team with potential for significant, long-term impact on healthcare technology and the practice of medicine
Our take
For medical practitioners, so much time is spent on paperwork, time that could be better spent looking after patients. Suki aims to solve this problem by using natural language processing and machine learning technologies to create powerful AI voice solutions specifically aimed at healthcare professionals.
Suki integrates with major EHR systems, recording conversations and notes, and using the data to complete paperwork automatically. Suki states that by using this system, time spent taking notes can be reduced by around 75% which converts into a 12% increase in time spent with patients. Providing software free of charge also acts as a great way to get product feedback and act as a marketing tactic should healthcare professionals enjoy using their technology.
The company raised series C funding in 2021 that has funded a number of strategic investments that will ultimately lead to an expansion of its customer base through new partnerships with health systems and medical groups. 2022 saw Suki increase its uses by 7x, all whilst implementing updates and upgrades to its products. In 2023, it achieved greater industry recognition with the hiring of Dr Stephen Kahane to its board of directors, known for advising and investing in successful MedTech outfits such as Datavant and Signify Health.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2024
$70m
SERIES D
Dec 2021
$55m
SERIES C
Total funding: $165m
Company benefits
- Full healthcare benefits, including medical, vision, and dental
- Unlimited vacation
- Team building activities
- Free lunch and snacks, so that there is ample fuel for thought
- A team of warm, humble, high-performance entrepreneurs
Company HQ
Staumbaugh Heller, Redwood City, CA
Leadership
Punit Singh Soni
(CEO)Punit worked for Google as their Lead Product Manager for Google+ Games and Mobile. They then went onto work for Motorola in Product Management before co-founding Suki.
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