Enterprise Client Success & Value Engineering Manager, Verity
+ Variable bonus program
Autonomous inventory tracking powered by self-flying drones
Be an early applicant
Autonomous inventory tracking powered by self-flying drones
101-200 employees
Be an early applicant
+ Variable bonus program
101-200 employees
Company mission
To transform industries with reliable, autonomous intelligence.
Role
Who you are
- 6+ years of experience in Value Engineering, Enterprise Customer Success, Solution Consulting, or Business Transformation (SaaS, ERP/WMS, supply chain, or automation)
- A track record of facilitating executive workshops and co-creating business cases that deliver measurable impact
- Strong executive presence and storytelling skills—you can translate data into narratives that land with a COO, CFO, or CIO
- Experience mapping out customer value journeys and adoption strategies with defined milestones
- Familiarity with ERP/WMS environments and data integration requirements
- Strong analytical skills: ROI/TCO modeling, KPI frameworks, sensitivity analysis; experience with BI tools like Tableau or Power BI is a plus
- Comfortable with Salesforce and Customer Success platforms (e.g., Gainsight, HubSpot)
- Excellent collaboration skills across Operations, IT, and Finance
What the job involves
- Verity works with some of the world’s largest enterprises, and helping them unlock measurable value is at the heart of what we do
- We’re looking for a Senior Manager to own the customer value journey for our $1B+ clients—from identifying business impact before the deal is signed, to ensuring that value is realized and expanded long after go-live
- This is a highly visible role that blends strategy and execution
- You’ll run executive workshops, build business cases, track ROI, and tell the value story in a way that earns trust at the C-suite
- You’ll also shape how we think about value across the company—partnering closely with Sales, Product, and Marketing to refine our playbooks and strengthen our customer engagement
- Lead discovery sessions and workshops with Operations, IT, and Finance leaders to uncover pain points and quantify business impact
- Build executive-ready business cases with ROI models, scenario projections, and risk assessments that drive confident decision-making
- Define success criteria and measurable outcomes, then design value dashboards and scorecards to track performance against plan
- Partner with customer champions to orchestrate onboarding, adoption, and change management, ensuring fast time-to-value
- Lead QBRs and EBRs that showcase ROI, confirm benefits, and map the path to expansion
- Create multi-year value roadmaps with clear milestones and early wins to build momentum
- Develop materials and narratives that resonate with C-level stakeholders and support value-based selling
- Feed insights back into Sales, Product, and Marketing to strengthen our GTM approach and improve pipeline quality
- How success is measured
- Value realized vs. business case commitments
- NPS and executive stakeholder feedback
- Gross and Net Revenue Retention (NRR), including expansion impact
- Bookings influenced by value proof points and references
- Time-to-value against plan
Our take
While supply chain automation has been a major focus for investment in recent years, inventory management has been left behind, with the work of checking stock levels usually carried out manually. Verity aims to change this with a fleet of autonomous indoor drones that can be deployed to automatically check an entire warehouse's inventory, completely removing the need for expensive and error-prone manual processes.
As the only commerically viable product in this space, Verity currently faces very little competition. And it now works with major players like Ingka, DSV, and Performance Team (a Maersk Company. Their drones bring error rates down to zero within a year, reducing carbon emissions, and deliver quick ROI for clients.
Beyond warehouses, Verity also powers cutting-edge visual effects for live shows, helping artists like Céline Dion, Justin Bieber, Metallica, and Cirque du Soleil light up stages worldwide. With this strong commercial traction across industries, Verity is very well-positioned to scale even further and lead the future in autonomous inventory and event tech.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (1 round)
Jul 2023
$11m
SERIES B
Total funding: $11m
Company benefits
- Flexible vacation policy
- Vibrant and fun work culture
- Flexibility for your lifestyle
- Dog-friendly office, snacks and coffee
- Support for professional development
- Stock ownership plan
- Relocation support
Company HQ
Seebach, Zürich, ZH
Leadership
Raffaello D'Andrea
(Founder & CEO)Raffaello has been a Professor of Dynamic Systems & Control at ETH Zürich since 2008. They also previously co-founded ROBO Global where they served as an Advisor for 11 years.
Markus Hehn
(Co-Founder & CTO)Prior to co-founding Verity, Markus was a Doctoral Candidate at ETH Zürich, researching control algorithms for aerial vehicles. Before that, they were a Hybrid Systems Project Student at Bosch and an Engineering Intern with Mercedes-Benz.
Markus Waibel
(Co-Founder & COO)Previously a President of DIAS, Switzerland, and the co-founder of Robohub and The ROBOTS Association.
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