Senior UX Designer, Amazon
Digital Acceleration
$90.5-151k
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
$90.5-151k
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- This role demands strong presentation skills (both written and oral), an ability to dive deep into technical details, a data-driven mindset, sound business judgment, a deep curiosity about how things work, and a passion for improving customer experiences
- 8+ years of design experience
- Have an available online portfolio
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- Knowledge of design tools such as Balsamiq, Omnigraffle, Photoshop, Illustrator, Visio, and Dreamweaver
Desirable
- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
- Knowledge of usability principles and techniques
What the job involves
- We are looking for a visionary leader with both creative and technical expertise to deliver customer-obsessed UX that measurably enhances our client experience
- In this role, you will have the opportunity to lead and shape how we simplify and streamline client interactions
- You will define and propose new design patterns, interaction models, and features that delight across various customer personas
- In this role, you will work backwards from a client experience north star, collaborating closely with product and development teams to innovate, implement, and iteratively explore concepts
- Your ability to think conceptually, break down work into immediate and long-term phases, and influence across broad stakeholder groups will be key to your success
- You will synthesize both qualitative and quantitative inputs to propose and help deliver innovative features
- Define and propose new design patterns, interaction models, and features that simplify and expedite client interactions
- Lead the vision for a customer-centric UX, working closely with product and development teams to implement innovative concepts
- Synthesize qualitative and quantitative inputs to support decision-making and delivery of new features
- Collaborate with cross-functional teams to influence and align with business objectives
- Present and articulate complex ideas clearly and effectively to various stakeholders
- Manage multiple projects, prioritizing based on business impact and customer outcomes
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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