Director of Software Engineering, Jobber
Business Technology
Offers stock options
Job tracking and customer management software for home service businesses
Job no longer available
Job tracking and customer management software for home service businesses
1001+ employees
Job no longer available
Offers stock options
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Proven experience as a Director-level or higher organizational leader, managing a group of technical people managers
- Experience running agile organizations at scale, with a sense of urgency to deliver high-quality solutions to customer problems
- Experience developing and executing a strategy that balances feature development, infrastructure improvement, and ongoing software maintenance
- Experience balancing customer and business needs, while managing a multi-million dollar budget
- Experience building and scaling diverse, high-performing teams
Desirable
- Experience building integrations and plugins for Salesforce, Hubspot and Zendesk
- Actively code in Ruby/Rails/React
What the job involves
- The Business Technology team develops data infrastructure, internal software, and integrations for several departments across Jobber, and their work unlocks improved operational outcomes, workflow efficiencies and new business insights across the organization
- They help our teams leverage data, tools and technology in order to successfully execute on their own mandates
- They also research, develop and maintain systems which support teams such as Product, Marketing, Sales, Finance, Success and others, from an operational and analytical perspective
- Reporting to our VP, Software Engineering, this Director, Software Engineering will be a critical part of Jobber’s success
- As a seasoned engineering leader, you will be accountable for the development of high-quality software that meets Jobber’s business needs
- With your extensive experience in people management, agile software development, and business strategy, you’ll provide strategic direction and technical leadership for our BizTech Software Engineering teams
- Collaborate with GTM stakeholders and technical product managers to create and ship quarterly roadmaps
- Lead and support a team of 5 software engineering managers, fostering the growth and continuous improvement of a team of 20+ Software Engineers
- Ensure quality, stability, and performance of our products, while enhancing the team’s agility and scaling impact as it grows
- Promote engineering excellence through software engineering best practices and continuous improvement
- Contribute to strategic goals as a Jobber Leadership and Senior Engineering Leadership team member
- Align technical investments to the long-term Engineering Strategy
- Demonstrate technical proficiency in Ruby on Rails and React, actively contributing to technical discussions and the codebase alongside the software engineering team
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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