Implementation Consultant, Xceptor
$95-110k
No-code data automation
Open for applications
No-code data automation
201-500 employees
Open for applications
$95-110k
201-500 employees
Company mission
To empower business users within financial institutions to build automated processes that deliver trusted data.
Role
Who you are
- University degree (or equivalent): Any BSc degree, Computer Science, Chemistry, Physics, Economics or Engineering
- Programming language experience with a preference for Object Orientated languages such as C#, C++, Java, Python
- Relational Database experience such as SQL or Oracle
- Strong XML skills
- Preferably some software development experience such as .NET or Java
- Elements of the software are designed to allow users to transfer Excel skills; so, a good knowledge of Excel or Access would be beneficial
- Relevant experience in a customer-facing role gained with a software solutions organization would be desirable
- Excellent verbal and written communication skills
- Able to create and maintain strong and varied working relationships
- Customer service approach and mindset and comfortable working directly with customers in a consultative capacity
- Excellent organizational and time management skills: able to effectively multi-task and manage conflicting priorities, coupled with good attention to detail
- Self-motivated and able to work on own initiative, as well as part of a team and in collaboration
- Logical and analytical thinker with problem-solving skills and mindset
- Takes pride and accountability in their work
- Enjoys working in and being part of a team
What the job involves
- The Xceptor Client Delivery Team is responsible for delivering varied Xceptor projects across the financial services industry from short deliverables and consultancy opportunities to longer-term strategic change/transformation projects, across new and existing clients
- The team provides expertise in how Xceptor can be configured and adopted to solve our client’s business problems
- We are engaged from project inception through to go-live, helping clients analyse, configure, test, deploy and expand their Xceptor platform
- Our client-facing Implementation Consultants are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them from project inception to ‘go live’
- They gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients and managing the full development cycle and subsequent implementation
- You will be integral to delivering the projects that you are working on
- Our environment is highly collaborative; therefore, you will find yourself being asked to help design solutions as often as you will ask for help yourself
- At its heart this is a technical role, however, analysis and communication skills are critical to understanding the business requirements and delivering the solution
- A typical day would involve a mixture of client-facing and internal activities spanning all phases of the software development and project lifecycles
- The role will suit someone who enjoys working with both business and technical teams, in a fast, dynamic environment, and who is naturally relationship driven and passionate about meeting our client’s needs
- Gathering requirements: Understanding the client's needs and requirements to ensure the solution being implemented meets those needs
- Technical design, build and testing: Working closely with the Xceptor leads to design, configure, and build the solution
- Release management: Providing demos to clients and delivering and supporting release packages
- Troubleshooting: Resolving technical issues and answering questions that arise during the implementation process
- Communicating with stakeholders: Communicating regularly with stakeholders, including clients, project managers, and technical teams, to provide updates on the project's progress and address any concerns
- Delivery framework and methodology: Learn, adopt, and contribute to Xceptor’s project delivery framework, recognizing common solution patterns and applying best practices for implementation. Work with cross-functional teams to evolve and align our methodologies to changes to our product and core technologies
Our take
Collecting, processing and using data can be incredibly challenging, especially when done at scale. Xceptor solves this problem with its data automation solution, to make it easier for businesses to tap trusted data and create better customer outcomes.
Xceptor was founded in 2003, making it a longstanding player in the automation market. In 2021 the company was bought by Astorg, which has helped to accelerate its product development. The company also has strong relationships with big-name corporate clients like EY and Finastra - strong evidence of the value of its technology.
Xceptor's main challenge is to compete with other no-code automation software companies. That said, the backing of Astorg should help to ensure this legacy player remains competitive in the years to come. It is moving ahead with further development and securing yet more impressive partnerships, such as with KPMG in 2024 with whom Xceptor will build automated tax solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- 25 days annual leave
- A day off for your birthday
- A volunteer day to invest in a charity or community-based work of your choosing
- 5 days to invest in your continued learning and professional development
- Flexible working policy
- Access to the #1 app for meditation and sleep – Calm
- Private medical insurance
- 4x salary life assurance
- Company pension scheme with 4% employer contribution
- Employee assistance programme
- Enhanced mental health and wellbeing resources
- Everyday lifestyle savings
- Flexible benefits platform
Company HQ
City of London, London, UK
Leadership
Michiel Verhoeven
(CEO, not founder)Worked at SAP for 9 years in various roles, ultimately as Managing Director for the UK and Ireland. Has also worked at Microsoft, webMethods, and KPMG in the past.
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