Product Manager, Kentik

• We’re looking for a technically strong, execution-oriented product manager who is excited to own a critical product area and grow with the role
• 5+ years of experience in a technical role at a technology company (e.g., network engineering, systems engineering, SRE, IT operations, infrastructure, or similar)
• Strong understanding of networking fundamentals, telemetry, and the OSI stack
• Familiarity with SaaS products, cloud infrastructure, and modern application architectures
• Experience using or working with monitoring and observability tools such as SolarWinds, LogicMonitor, ThousandEyes, or similar platforms
• Strong analytical and problem-solving skills, with the ability to turn complex technical concepts into clear, actionable requirements
• Ability to communicate effectively with engineering teams and collaborate across disciplines
• A fast learner who is comfortable operating in evolving problem spaces

Desirable

• Kentik builds observability products for some of the most complex networks in the world
• Our platform ingests high-volume network, flow, and telemetry data and transforms it into actionable insights for engineering, operations, and business teams
• As part of our continued investment in observability, we are building out our Synthetics Monitoring capabilities to help customers proactively monitor application performance, availability, and user experience across distributed environments
• As a Product Manager for Synthetics, you will own the product roadmap and execution for Kentik’s synthetic monitoring capabilities end-to-end
• You will work closely with engineering, design, and customer-facing teams to deliver technically sound, customer-driven solutions that help users monitor and troubleshoot modern web applications and networked systems
• Own and drive the product roadmap for Synthetics, balancing customer needs, technical feasibility, and business priorities
• Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for guidance and alignment
• Translate customer problems and requirements into clear, actionable product specifications and user stories for engineering teams
• Work closely with engineers to define, build, and iterate on synthetic monitoring capabilities, including application, transaction, and protocol-based tests
• Engage regularly with customers and customer-facing teams (Sales, Solutions Engineering, Customer Success) to gather feedback, validate assumptions, and inform product decisions
• Develop a strong understanding of how customers monitor web applications, services, and networks using synthetic testing approaches
• Use data, product usage insights, and customer feedback to evaluate success and guide continuous improvement
• Support feature delivery through the full product lifecycle, from discovery and definition through delivery and iteration