Senior Client Business Partner, Civis Analytics
Experience with Nonprofits
$100-115k
Data analytics platform for public good
Job no longer available
Data analytics platform for public good
21-100 employees
Job no longer available
$100-115k
21-100 employees
Company mission
To help organizations use data to gain a competitive advantage in how they identify, attract, and engage their audiences.
Role
Who you are
- 4+ years experience in Sales or Account Management preferably focusing on upsells and account expansions
- Knowledge and experience with Software-as-a-Service (SaaS)
- Strong understanding of and interest in the use of data analytics to improve nonprofit operations
- A strong understanding of the civic technology space, ideally through direct experience with nonprofit organizations
- Highly organized self-starter who is able to prioritize in a high-demand environment
- Excellent presentation, verbal, and writing skills are required
- Experience or familiarity with Salesforce and/or other CRM systems
What the job involves
- Manage a portfolio of accounts and achieve revenue targets by securing renewals and increasing recurring revenue spend per account
- Serve as primary relationship-owner with buyer personas in all portfolio accounts
- Create demand for Civis’ products and services by developing trusted advisor relationships with key customer stakeholders; and by providing consistent updates and information about new products and capabilities
- Establish and maintain a regular and organized cadence of engagement with customers to understand their needs, drive value with Civis’ products, deepen existing and develop new relationships, and link them to the Civis’ product and future opportunities
- Meet and exceed quarterly and annual client retention and account expansion targets
- Educate and engage client and partner contacts by using relevant data and other tactics to ensure the client is getting maximum value from their partnership with Civis
- Create client-specific account plans that deliver against goals and objectives, identifies key risks, and lays out a path towards future growth opportunities
- Maintain a strong understanding of Civis’s offerings and services and how Civis solutions meet the unique needs of our nonprofit customers
- Forecast and accurately track account activity through the stages of the sales process in our Customer Relationship Management (CRM) system
Our take
Effective data analytics are essential for organizations to optimize user experience and drive revenue. Born out of the 2012 Obama election campaign, Civis Analytics uses cloud-based solutions and data science to help organizations make informed, data-driven decisions. The company also utilized an in-house paid-media operation to help drive the Biden campaign to success in the 2020 election.
Looking ahead, Civis is now focused on investing in product innovation, expanding its data science capabilities, and broadening its team across sales, product, and technical functions. With a vision to continue pushing the boundaries of data-driven success, the company is in an exciting position to build on its impressive track record and grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2021
$30.7m
SERIES B
May 2020
$20.8m
LATE VC
Total funding: $73.5m
Company benefits
- Health Insurance: As an employee for Civis Analytics, you’ll find a variety of localized benefits plans and options to meet your individual needs for medical, dental, and vision care. And Civis pays between 80-90% of the overall premiums. Making your mental health a priority, we’ll also provide you access to an Employee Assistance Program. We even offer pet insurance for your furry friends
- Family and Parenting: We know that family comes first. Civis offers new parents substantial parental leave, so that they can spend time with their newborn. In addition, Civis understands how important those after-school pick ups can be, and we allow employees to make arrangements with their work schedule to accommodate their family
- Expense Planning: Working for Civis means working to secure your future. As a Civis employee, you can opt into our 401(K) match program with immediate vesting. We also offer the option to open up a Flexible Spending Account (FSA), so you can set aside a portion of your salary, before taxes, to pay for qualified medical and dependent care expenses. Alternatively, we provide the ability for you to opt in for a Health Savings Account (HSA) for investing in future medical needs
- Perks and Discounts: Here at Civis, we believe in offering you the discretion to manage your personal life so that you can bring your best self to work every day. For this reason, we provide unlimited vacation and sick days to make sure our employees stay healthy
Company HQ
Chicago Loop, Chicago, IL
Leadership
Dan Wagner
(Founder & CEO)Previously a targeting lead then chief analytics officer with Obama for America a targeting and analytics director for the Democratic National Committee. Term Member for Council on Foreign Relations.
Share this job
View 1 more job at Civis Analytics