Junior IT Support Specialist, BizAway
Plus equity
Simplifying business travel
Be an early applicant
Simplifying business travel
201-500 employees
Be an early applicant
Plus equity
201-500 employees
Company mission
To provide for an easy-to-use and practical solution and cut through all the unnecessary work.
Role
Who you are
- We are looking for a driven and enthusiastic Junior IT Support Specialist (m/f/d) , who desires to contribute to the growth and success of our IT Team
- Knowledge of Windows and macOS operating systems
- Knowledge of Android and iOS mobile operating systems
- Experience in troubleshooting common hardware, software, and network issues
- Basic understanding of networking principles (TCP/IP, DNS, DHCP)
- Excellent communication skills and the ability to explain technical topics to non-technical users
- Proactive, service-oriented attitude with a focus on user satisfaction
- Fluency in English (written and spoken)
- Availability to travel occasionally to other company locations or for training
Desirable
- Previous work in a fast-paced, international tech environment
- Experience with IT asset management and inventory tools
- Experience with Identity and Access Management (IAM) platforms
- Enthusiasm for learning and improving processes in IT support
What the job involves
- Providing first-level support to all BizAway employees, both in-person and via remote access, for hardware, software, and network-related issues
- Configuring, deploying, retrieving, and troubleshooting Windows and macOS laptops and mobile devices
- Supporting and maintaining peripherals like monitors, keyboards, printers, and office A/V equipment
- Managing user accounts using our cloud Identity and Access Management (IAM) system, including onboarding and offboarding processes
- Contributing to internal IT documentation, guides, and FAQs
- Assisting with IT inventory tasks
Our take
BizAway offers a cloud-based platform tailored to streamline the entire corporate travel process, spanning from booking to trip management. With a comprehensive and user-friendly interface, the company's solution not only saves time but also reduces costs for companies and their employees.
Notably, BizAway is the first Travel Management Company (TMC) specializing in business travel to achieve B Corp certification, a testament to its commitment to social and environmental responsibility.
A strategic partnership with Seed Group, affiliated with a member of Dubai's royal family, marks a significant milestone for BizAway's expansion efforts in the UAE region. This collaboration is poised to propel the company's growth exponentially, reinforcing its presence in the international business travel sector. With a focus on continuous improvement, BizAway remains dedicated to recruitment initiatives and ongoing platform development, ensuring that it stay sa art the forefront of innovation in corporate travel solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
73% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2024
$39.8m
GROWTH EQUITY VC
Apr 2022
$11.4m
SERIES A
Total funding: $57.4m
Company benefits
- Health Insurance
- Employee welfare
- Multicultural environment
- Remote work and flexibility
- Euity in the company
Company HQ
Cerchia dei Navigli, Milano, Lombardia
Leadership
Luca Carlucci
(CEO)Co-founder and former CEO of BidAway. Co-founder and former Non-Executive Director at CLAME Tech. Previously worked as a Corporate Financial Manager at Cimolai Group.
Flavio Del Bianco
(CPO/CTO)Former Full Stack Developer at MV Labs. Co-founder & former CTO at BidAway. Has worked as a Web Developer at several companies.
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