Career Manager, Appian
5 days a week in office (Fenchurch Street, London)
Low-code software development platform
Be an early applicant
Low-code software development platform
1001+ employees
Be an early applicant
5 days a week in office (Fenchurch Street, London)
1001+ employees
Company mission
To simplify what it takes to turn great ideas into powerful business applications that deliver significant value.
Role
Who you are
- You have a bachelor’s degree in Human Resources, Business Administration, Psychology, Organization Development, or a related field
- You bring 5-7 years of experience in Human Resources, Talent Management, or Career Counseling, preferably within a consulting or professional services environment
- You’re a people person, capable of providing proactive 1-on-1 counsel to 50 consultants, promoting a positive and productive work environment
- Detail-oriented, highly organized, and excel at setting up meetings, tracking goals, and managing processes
- You’re adept at navigating challenging situations and driving conversations toward resolution
- You have proven experience in managing a pool of resources in a consulting and professional services organization
- Facilitative working style; you excel working in a place characterized by ambiguity and unknowns. You lead with questions, not only answers
- Passion for continuous improvement
- Possess humility and continual drive for learning
- Collaborative and support others; you do not view the world as a zero-sum game
What the job involves
- In this newly created role within our Customer Success team, we are embarking on an exciting initiative designed to invest in and support the professional development and advancement of our consultants
- This is an opportunity to shape a new program, making a meaningful impact on our consultants’ careers while ensuring operational excellence within Customer Success
- This role requires someone who can proactively guide and empower consultants to develop capabilities in their role while aligning talent strategies with organizational and department goals
- Develop the frameworks, processes, documentations and guides to help establish the role within the Customer Success team
- Lead the creation and execution of the department’s Career Management program supporting consultants professional growth, skill development and career progression
- Ensuring both career aspirations and business needs are aligned and empower our consultants' growth
- Serve as a trusted resource for consultants, offering guidance and facilitating career growth, performance management, and proactive feedback
- Career Manager will guide consultants through their learning and development journey, advising them on training or engagement opportunities that will help advance their career
- Drive these processes through high frequency consultant interaction and engagement with internal stakeholders
- Oversee and improve systems and processes to develop, evaluate, and retain top talent
- Work closely with Customer Success global leaders to align talent initiatives with regional needs and metrics
- Career Manager will be the consultant's advocate in the performance management processes
- They will administer and enhance processes for feedback, performance reviews, and promotion calibrations in collaboration with our Project Engagement Managers and Technical Advisors
- Ensure internal processes (e.g., feedback, timesheets, compliance, etc.) are efficient, well-managed, and don’t interfere with client-facing activities
- Serve as an expert point of contact and career resource for consultants on an ongoing basis
- Solicit and facilitate regular feedback reviews designed to improve management, employee satisfaction, productivity, and business results
Salary benchmarks
Our take
Appian provides a way for companies to build their own software on the cloud, joining giants of the likes of Salesforce, ServiceNow, IBM and Oracle in the Platform-as-a-Service (PaaS) business.
The company differentiates itself by providing a low-code platform, where people with little or no coding experience could also build customised applications in a predominantly drag-and-drop interface.
Along with the tide of digital transformation, companies are increasingly looking for software solutions that are not available off the shelf from say Microsoft to manage their business cases. This has given rise to a $100 billion a year market that Appian hopes to capitalise on by making it easier for companies to create their own unique software applications.
Given the surge in popularity of Artificial Intelligence, Applian's platform has also been integrated with some of the major cloud cognitive and machine learning platforms such as Google Cloud Platform, Amazon Web Services and Microsoft Azure, whilst it recently partnered with DISYS to improve performance across critical business processes.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (2 rounds)
Feb 2014
$38m
SERIES B
Jul 2008
$10m
SERIES A
Total funding: $48m
Company HQ
Tysons, VA
Additional info
- Raised £60M from IPO on 25 May 2017
Leadership
Matt Calkins
(CEO)Previously Director of Enterprise Product Group at business intelligence company MicroStrategy before co-founding Appian.
Michael Beckley
(CTO & Founder)Started his career working in Product Management at MicroStrategy
Bob Kramer
(General Manager)Previously worked as a consultant at MicroStrategy after graduating from University of Pennsylvania.
Marc Wilson
(Chief Partner Officer)Previously worked as a consultant at Boston Pacific after graduating from Dartmouth College.
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