Team Lead IT Operations, shopware AG
ERP & CRM
Open commerce platform
Posted today
Open commerce platform
201-500 employees
Posted today
201-500 employees
Company mission
Our mission is to provide our merchants with flexible and future-proof ecommerce solutions that quickly and easily leverage their growth potential.
Role
Who you are
- You have several years of experience in the disciplinary leadership of IT teams and know how to support and develop employees with varying levels of experience, from junior to senior
- Your technical background is grounded in hands-on experience in software development, IT project management, or quality assurance. You understand technical contexts and can provide sound guidance to your team
- You are well-versed in agile methodologies such as Scrum or Kanban, are experienced with the DX Core 4 framework, and ideally bring experience in leading agile roles like Scrum Masters
- Strategic thinking is one of your core strengths. You can analyse technical and organisational requirements and translate them into a long-term team strategy
- You bring solid experience in change management, are skilled in guiding teams through transformation, and act as a motivator in times of change
- Your strong communication skills and empathy enable you to lead with clarity and respect, and to engage effectively with a variety of stakeholders
- You are fluent in both German and English at a minimum of C1 level in each language
What the job involves
- As Team Lead IT Operations – ERP & CRM, you will lead and motivate two cross-functional teams with strategic vision and a strong focus on team development
- You ensure effective collaboration, optimize cross-team processes, bring a strong agile mindset, and help align our IT operations strategy with overall business goals
- You will create an environment that fosters trust, ownership, and continuous learning – and actively shape the culture and future of our IT
- Disciplinary Leadership & Team Development: You lead a team of experienced developers, a Scrum Master, and young talents, foster a respectful and appreciative team culture, and plan for targeted team development and long-term team alignment
- Strategic alignment & collaboration: You translate corporate goals into actionable team objectives, coordinate closely with Product Owners and IT leadership, and ensure that resources are used effectively
- Operations & innovation: You are responsible for the reliable delivery of ERP and CRM systems, supporting technological change, implementing new tools, and driving the adoption of AI-assisted development processes. In close collaboration with the Product Owners, you ensure the reliable availability of our ERP and CRM systems. You support technological change, help introduce new tools, and actively drive the integration of AI-assisted development processes together with your team
- Change management & cultural development: You guide your team through change, establish a culture of open feedback, and promote continuous improvement
- Recruiting & onboarding: In close collaboration with our People & Culture team, you conduct interviews, participate in hiring decisions, and ensure new team members are successfully onboarded
- Cost & capacity responsibility: You manage assigned cost centers, set priorities, and ensure sustainable resource planning and utilization
Application process
- Your personal contact for this position is Josephine Scheffler and is happy to answer any questions you may have!
Our take
The eCommerce boom in recent years has shown no signs of slowing down, and Shopware is capturing the opportunity. The company offers a set of open source tools to power online shopping experience for hundreds of thousands of brands.
There are of course competitors, like Shopify Plus, but Shopware has stood out for serving mid-market companies that were not digitally-native businesses but had to take on digital channels to keep up with customer demand. This, combined with the obvious increase in brands and companies needing help when eCommerce became more mainstream, has served Shopware particularly well.
Founded in 2000, the company only received its first round of funding in 2022. Until then, it had been profitable off its own back. This capital and support from, among others, Carlyle and PayPal will be invested in its international growth. 22 years without funding, the impact this could now have on Shopware is exponential.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (1 round)
Feb 2022
$100m
GROWTH EQUITY VC
Total funding: $100m
Company benefits
- Flexible working hours
- Location-independent work through mobile working and full-remote contracts
- Your choice of hardware
- Well-founded onboarding with your personal buddy
- Crew love
- Personal growth & training
- Team events
- Flexibility
Company HQ
Borken, Schöppingen, Germany
Leadership
Sebastian Hamann
(Co-CEO)Founded Shopware at the age of 15.
Stegan Hamann
(Co-CEO)Entered the professional world once founding Shopware.
Salary benchmarks
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