Implementation Manager, Highspot
EMEA, German speaking
Offers equity
Sales enablement platform
Be an early applicant
Sales enablement platform
501-1000 employees
Be an early applicant
Offers equity
501-1000 employees
Company mission
To empower companies to elevate customer conversations that drive strategic growth.
Role
Who you are
- You must speak fluent German to be considered for this role
- 3+ years of relevant experience (consulting, client management, professional services, or sales engineering experience); ideally including enterprise implementations
- Bachelor's degree required. (Degree is in a STEM field preferred)
- Ability to effectively support and engage with a diverse group of people. Able to support a dynamic discussion with an executive or help an impatient user who is learning about Highspot for the first time
- Excellent written and verbal communication skills
- Able to support in constructing a thoughtful and effective strategy for organizing and sharing sales and marketing information
- Experience being the bridge between different teams within the customer organization, who often have conflicting perspectives. A working knowledge of operating within the marketing and/or sales team at a large organization is a plus
- Familiarity with driving software solutions involving many stakeholders and delivering results on time with high quality
What the job involves
- In this role, you will be joining the Implementation team within the Professional Services organization
- This is a high impact and high visibility role, where you will represent the company as you work with customers to define and deliver solutions using Highspot
- You will play a key role in building customer and partner relationships and setting customers up for success in gaining long term value from our platform
- Design a solution in collaboration with SMB/Commercial and Enterprise customers, develop project plans, and execute on the project through a phased approach
- Ensure that the customer’s launch goals are met and that Highpot’s core use cases are configured
- Gain deep knowledge, understanding, and experience with the Highspot product and how it is integrated with other systems in a customer’s environment
- Work directly with customers on configuring key integrations, examples including SSO and CRM
- Train users to take full advantage of the product. Collaborate closely with partner teams that help drive the customer experience including other GTM functions, Product & Engineering, and Support
Salary benchmarks
Our take
Highspot is an AI-driven sales enablement platform that enhances sales team performance globally. It offers intelligent content management, training, contextual guidance, and customer engagement in a unified platform. This integration, supported by actionable analytics, helps companies turn strategic plans into effective sales.
Highspot's annual recurring revenue has grown over tenfold in recent years, highlighting the importance of sales enablement in improving sales team performance. The company's innovation and customer satisfaction have led to record new customer acquisitions and revenue growth, with clients like Hootsuite, Twitter, Siemens, and Nestle.
Despite a 10% workforce reduction following its expansion into Canada, Highspot continues to innovate. The Spring ’24 release expands generative AI capabilities, providing personalised, just-in-time coaching and content personalisation at scale. Highspot Discover showcases these innovations, reinforcing Highspot's leadership in sales enablement.
Steph
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$248m
SERIES F
Feb 2021
$200m
SERIES E
Total funding: $642.6m
Company benefits
- Generous PTO
- Free, Immersive Learning Courses
- Flexible Transportation Options
- Equity For Everyone
- Medical, dental, and vision benefits
- Flexible work and holiday schedules
- Competitive compensation
- Work from home opportunities
- Modern Health and Wellness Program
Leadership
Robert Wahbe
(CEO)Former Corporate Vice President of the Server and Tools Division at Microsoft
Oliver Sharp
(Chief Solution Architect)Former General Manager of Strategy, Server and Tools Division at Microsoft
David Wortendyke
(CPO)Former Partner Architect at Windows Azure for over 20 years
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