Senior Operations Specialist, Taxually
U.S. Onboarding
More information about location
Tax compliance software
Be an early applicant
Tax compliance software
101-200 employees
Be an early applicant
More information about location
101-200 employees
Company mission
To bring transparency and simplicity to tax process through our expertise and tax technologies.
Role
Who you are
- Close to native/Professional English language knowledge
- Experience in sales and use tax with an understanding of registration requirements
- Experience in training or managing people
- Strong Excel skills
- Excellent organisation & communication skills
- Extremely reliable with administration
- Proactive, accountable, and results-oriented with a solution-driven attitude
- Flexible personality, comfortable with shifting priorities and fast-paced environments
What the job involves
- We’re looking for a full-time Senior Operations Specialist -U.S. Onboarding to join us remotely and support our international operations
- In this role, you’ll collaborate closely with teammates across the UK, Hungary, and the US, while maintaining availability during EST business hours
- We are seeking a proactive and experienced individual in U.S. sales and use tax to oversee and execute U.S. sales tax onboarding for our clients
- This is a senior/leadership role where you will directly manage one team member initially, with the potential to grow and lead a larger team in the future
- You will be responsible for ensuring our clients are onboarded smoothly and efficiently onto Taxually’s tax return compliance services
- This role requires both hands-on client-facing work and leadership oversight, including task delegation, process improvement, and proactive cross-department collaboration
- You will be the primary driver of onboarding success and play a critical role in demonstrating the value of Taxually’s services to new customers
- Lead the U.S. onboarding function, managing one direct report with potential for additional team members
- Communicate regularly with clients to guide them through onboarding and ensure a seamless experience
- Secure third-party access to client state tax accounts; both existing tax registration and assisting with new registrations
- Prepare and deliver weekly onboarding status reports to ownership, demonstrating client progress and onboarding success
- Proactively identify and implement process improvements to streamline onboarding and enhance client satisfaction
- Develop and maintain onboarding policies and procedures to standardise best practices
- Collaborate with other departments to remove client blockers and ensure timely service delivery
- Contact U.S. tax authorities when required
- Provide leadership and guidance to your team, ensuring tasks are delegated effectively and work is delivered to a high standard
Our take
Online and international sales are increasing rapidly, but as governments become aware of the money flowing across borders, so are the tax rules. For a company that wants to conduct business overseas or expand into new markets, compliance with tax authorities can make business extremely difficult. Enter Taxually, with a cloud-based sales tax compliance platform that calculates taxes owed, handles contact with national authorities and leaves businesses free to do business instead of worrying about accounting.
The tax compliance space is heavily contested, with offerings from Quaderno, Lovat and Sovos to name just a few. However Taxually has an edge in the speed of its processing (under six minutes per calculation) and the breadth of experience of its team, totalling over 200 years in major European tax firms such as KPMG and PwC. This expertise and ease of use has rapidly grown Taxually a large customer base of over 13,000 businesses who trust the platform to automate their VAT processes.
With funding the company is accelerating its growth and further developing its product. It is also hiring talent in engineering and product development as it scales up to pursue its goal of becoming a global leader in tax compliance.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company HQ
Víziváros, Budapest
Leadership
Stefan Mladenovic
(Co-Founder & CEO)Prior to co-founding Taxually, they were a Manager at KPMG. They interned with KPMG while studying a Master's degree in International Business and Corporate Finance.
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