Manager of Data Analytics, Dialogue
3 days a week in office
Virtual healthcare provider for employers
Job no longer available
Virtual healthcare provider for employers
501-1000 employees
Job no longer available
3 days a week in office
501-1000 employees
Company mission
Dialogue's mission is to remove barriers to high-quality healthcare through its virtual healthcare platform.
Role
Who you are
- 5+ years of experience in a data analytics role, or similar, with experience in a management role
- History of strong customer and stakeholder-facing experience, with extraordinary communication skills, and the ability to present complex information in a simplified fashion to facilitate understanding and decision making
- Good knowledge-base in data science, and business analytics, preferably within a business with cross-play between operations and software-as-a-service
- Proficient in SQL and Python
- Experience within the B2B sector, with background delivering large-scale customer engagement reporting to drive and retain revenue
- Able to communicate in both English and French
- Able to work at least 3 days a week preferably from our Montreal office, or from our Toronto office
- Nice-to-have: Experience with our stack (dbt, Snowflake, Metabase, Hightouch, Airflow)
- Please note that as we are serving clients located all across Canada, it is essential to be bilingual for this role. You could be required to communicate in both French and English
What the job involves
- As a leader within the Platform group, and a member of the Technology and Product management team, you will directly contribute to Dialogue’s mission of improving the health and wellness of our members by defining and driving its data strategy
- You will lead and inspire the Data Analytics team, acting as a mentor, coach, and subject matter expert, across the entire organization and client groups
- The Data Analytics team, made up of Data Analysts and Data Scientists, is in charge of building data products that empower every Dialogue stakeholder to make strategic decisions and achieve their objectives by fostering data-driven practices
- The team works closely and collaboratively with the Data Engineering team to build and deliver tooling and processes related to data modeling and governance
- As manager, you will champion the team in achieving its goals, by driving its roadmap, and supporting its execution
- You will work closely with all internal functional heads, as well as external clients and partners, to prioritize your team’s objectives and needs, and drive long-term sustainability and scalability for the organization via creation and maintenance of data products
- Develop and nurture a strong multi-functional team of data scientists and data analysts, with healthy and collaborative working habits
- Drive decision-making across all functions of the organization, by constantly absorbing, and synthesizing their needs and translating them into data products and practices
- Act as Product Owner of Dialogue’s data products, managing stakeholder relationships, driving the roadmap, and constantly aligning against company needs
- Deliver a world-class global reporting experience to clients and partners to demonstrate value and return on investment of Dialogue services
- Work closely with the Data Engineering team, in building and operating a robust data pipeline, which your team will be important contributors to
Our take
Employers that offer their workforces healthcare benefits generally report higher engagement, productivity, and happiness levels in the workplace, but it isn't easy to do. Healthcare providers have lengthy waiting lists and focus heavily on physical health, whereas employees often experience problems perceived as less significant such as stress and mental wellness, prescription management, and financial obstacles.
Dialogue provides a telemedicine platform for employee benefits, partnering with employers to provide access to virtual healthcare solutions. The platform covers physical and mental health, prescriptions, access to health resources, work and career-related challenges, in addition to legal and financial support. This ultimately aims to humanize and broaden a company's healthcare perks outside of those of standard providers.
Dialogue has made a smart move by recognizing the significance of mental health and financial obstacles, tackling them within a unified platform. In addition to providing care for clients, the platform also benefits medical professionals greatly by matching them with relevant patients through the use of personal data. Dialogue is set to be acquired by fellow Canadian health platform Sun Life by the end of 2023.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2020
$22.8m
SERIES B
Jun 2019
$40m
SERIES B
Total funding: $78.8m
Company benefits
- Unlimited Dialogue access for you and your immediate family
- Flexible working hours to improve work-life balance
- Gym membership reimbursement
- Top-tier benefits (or health) plan for you and your family
- Delicious, healthy snacks and refreshments delivered to the office every week
- A beautiful new office in Old Montreal, and another conveniently located at Queen and John St. in Toronto
- A competitive salary and stock options in the company
- Paid time off to volunteer and give back to the community
- The opportunity to learn and grow professionally
Company values
- We care deeply - we prioritize quality, safety, and empathy in every member interaction
- We are owners - we act in the best interest of the company and take accountability for the outcomes
- We are client obsessed - we are truly grateful for our client's trust, and we thank them by always going the extra mile
- We aim for excellence - we work our very hardest to be outstanding in everything we do
- We are Shackletons - we set ambitious goals, and we do everything humanly possible to get them there when the odds are stacked against us
- We have fun - notwithstanding the above, we don't take ourselves too seriously
- We are #oneteam - winning as a team is more important than individual success
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Cherif Habib
(CEO)Experience as Co-Founder & Managing Director of Cesium Telecom, and CEO of EMcision.
Alexis Smirnov
(CTO)Experience as Senior Architect for Hooper. Was also Senior Solutions Architect and CTO for Radialpoint.
Salary benchmarks
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