Account Manager, Fluent
Digital Marketing
$75-85k
Customer acquisition platform
Be an early applicant
Customer acquisition platform
201-500 employees
Be an early applicant
$75-85k
201-500 employees
Company mission
To change the digital marketing industry through smarter technology and better economics.
Role
Who you are
- 1-5 years of relevant experience owning and managing a book of business
- Previous experience leading customer QBRs
- Experience in the digital performance/paid media space
- Extremely organized and meticulous, as you will manage many campaigns simultaneously
- Exceptional communicator
- Attentive to client budgets, spend targets, conscientious of revenue pacing
- Strong math/analytical skills
- High proficiency in Excel, ability to use functions to analyze complex data sets
- Excellent writing skills
- Self-motivated/ self – starter mentality
- Management experience preferred
What the job involves
- Fluent is always looking for talented account managers to join our team as we continue to scale our business
- This is an evergreen job that we have open to proactively meet our future team members!
- As an Account Manager, you will use your marketing expertise: analytical, communication and relationship building skills to provide superior client service, research and market analysis
- You will persistently explore and uncover the business needs of your clients and understand how our offerings can grow their business
- Rapidly gain a thorough understanding of Fluent’s inventory offerings, reporting analysis, competitive advantages, resources, and processes and articulate them persuasively to new and existing clients
- Manage large book of business, and maintain strong relationships with new and existing advertisers, to successfully meet and exceed client performance expectations and ensure long-term success
- Monitor client budgets, with a focus on increasing marketing budgets or spends / Prepare and present formal business reviews to top clients
- Serve as lead for all communication with client, including onboarding, performance feedback, creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc
- In partnership with Account Director, identify, create, and implement solutions grounded on achieving measurable business results for our clients. Serve as external product consultant educating clients and agencies on ad solutions and best practices, and ultimately grow business partnerships
- Understand client’s key performance indicators, and clearly communicate these metrics internally for optimization
- Proactively introduce new revenue driving opportunities
- Manage the onboarding process for the product - flow of campaign builds with sales, creative design with media team, and tracking requirements with Ops team
- Prepare and present formal business reviews to top clients
- Work closely with teams internally to provide continued feedback and analysis, optimization suggestions and recommendations
- Formulate plans to extend new business, and additional channel distribution with established accounts
- Responsible for overseeing monthly billable numbers to finance for invoicing
Our take
Finding new customers used to be a slow and expensive process for businesses, but modern adverts are driven by data to efficiently target consumers and optimize the success of campaigns. However, creating such data-driven advertisement campaigns requires data frameworks and digital content creators to support them, resources that many businesses are unable to access.
Fluent provides a data-driven digital marketing platform for businesses looking to find new customers through advertising by leveraging data analytics, digital media properties and simple software integrations. The company achieves this by capturing first-party insights through consumers who are searching for new brands, using predictive modelling to match these audiences with relevant ad campaigns.
Whilst data-driven advertising is nothing new, Fluent has taken the unique angle of collecting first-party data from consumers who sign up to their digital media properties with the intention of finding personalized brand recommendations. This approach ultimately benefits both parties, helping brands to find new customers who are actively looking for their products or services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Ample career and professional growth opportunities
- New Headquarters with an open floor plan to drive collaboration
- Health, dental, and vision insurance
- Pre-tax savings plans and transit/parking programs
- 401K with competitive employer match
- Volunteer and philanthropic activities throughout the year
- Educational and social events
Company values
- Connect - Creating meaningful connections between brands and consumers is what we do. Building and nurturing strong relationships within our team and across clients and partners is who we are
- Learn - Complacency is not in our vocabulary – and stretching our minds is in our DNA. We ask questions, seek answers, and strive to be the best versions of ourselves at work, home, and in our communities
- Innovate - Innovation is the fuel that helps our engine run. We are redefining the performance marketing landscape through perpetual ideation, optimization, and creative problem-solving – all centered around driving exceptional outcomes
- Succeed - It isn’t just about getting the job done, but getting it done right. As a performance-driven organization, we set ambitious goals and are passionate about tracking, measuring, and celebrating our shared successes
Company HQ
Battery Park City, New York, NY
Articles
Leadership
Ryan Schulke
(Co-Founder & CSO)Experience as Account Executive for Innovation Ads and MediaWhiz Holdings LLC, and Media Director for Clash Media US.
Matthew Conlin
(Co-Founder & Chief Customer Officer)Experience as Account Executive for Innovation Ads and Trancos, and was Director of Sales for Clash Media USA from 2007 to 2010.
Don Patrick
(CEO)Joined the company in 2018 as COO, becoming CEO in 2021. Is also a Managing General Partner at Natirar and was CEO at SenecaOne Finance.
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