Infrastructure Engineer, Tandem

• IT degree or relevant industry experience
• Excellent written and verbal communication skills, and customer service attitude and an ability to communicate technical concepts to non-technical people
• Able to self-manage projects and tickets without micro-management
• Proven experience of firewalls, routing, VLAN, VPN and wireless (Palo Alto Firewall, Juniper switches)
• Proven experience of installing and supporting of Windows Server (VMWare, Hyper-V and Azure)
• Windows Server AD, Group Policies, PowerShell
• Backup and Recovery (MS Backup, Azure, Veeam)
• Microsoft Exchange
• Microsoft 365 administration (Azure AD)
• Hyper-V & VMware
• Excellent documentation skills
• Excellent hardware and software troubleshooting skills
• Installing and maintaining network LAN switches
• Working to Information Security standards (NIST, CIS-Benchmarks, IDAM, RBAC)

Desirable

• Working Pattern: Monday to Friday, 09.00 - 17.00, 36.25 hours per week, with participation in a 24/7 on-call rota as required
• Reporting to the Infrastructure Manager the Infrastructure Engineer will be responsible for maintaining, supporting, corporate WAN/LAN, server farms on-premise and in Azure, the corporate WiFi and O365, including Intune, Defender, Compliance, involving close collaboration with the Information Security Team
• You will join a Team of 3 Network Engineers of varying experience, working to deliver an integrated environment of 3 legacy domains. This will include network, AD, O365. This is an exciting role, perfect for a motivated and passionate candidate
• Be committed to providing the best possible experience to our group: taking ownership of problems, responding in a timely and professional manner, meeting your service targets, and maintaining excellent case and project documentation
• Maintaining our existing environments (servers, security, network, monitoring, and backup)
• Act as an escalation for the Service Desk and assist with resolving issues
• Work with 3rd party suppliers to ensure continuity of good service
• On-site office visits