Content Designer, Flo

• Content Design expertise and attention to detail
• A love for small, impactful, content-first experiments ​​
• Ability to work on various projects in a high pace environment
• Experience co-designing with product designers in collaborative tools
• Brilliant communication skills – with the ability to influence others and advocate for Content Design at all levels — from product designers to product managers to senior stakeholders
• A portfolio that demonstrates impact
• Because you’ll be part of the Commercial stream, an interest in growth and revenue is essential

Desirable

• This is an exciting time to join Flo - we’ve just reached an incredible milestone of 65 million monthly active users, growing by over 5 million in Q1 alone!
• If you love designing user-centric content that promotes growth, we want to hear from you!
• It’s an exciting period of growth for the company
• That’s why we need someone who sees the product through our users’ eyes, manages business needs, and will champion the importance of Content Design as an essential part of a product team
• Someone who can bring creativity and clarity to every touchpoint and can turn complex concepts into something simple, human, and engaging
• We're looking for an exceptional Content Designer with an interest in health technology that solves real-world user problems
• You can flex between prototyping new products, designing end-to-end experiences and creating compelling microcopy such as feature overviews, error messages and pushes
• Alongside your place on our market-leading content design team you’d be working within Flo’s Commercial (Monetisation) stream creating engaging content that is both user friendly and inspires action
• Explaining the value of Flo through clear, concise and compelling content that activates our users to subscribe to Flo Premium
• Essentially, your content should make taking out or renewing a Flo subscription a no-brainer for people everywhere
• You’d be working closely with Product Designers, Product Managers, User Researchers, Analysts, as well as our Legal and Medical teams - so passion for collaboration is key
• Create clear, concise, and compelling content for new features, widgets, paywalls and more
• Collaborate with Product Designers, Researcher, Analysts and Product Managers to define new experiences across our website
• Come up with fresh ideas to improve existing user experiences and bring in new revenue streams
• Advocate for Content Design both on your team and in the wider community
• Proactively seek areas for improvement, working with all content disciplines and across other product streams to find solutions
• Work closely with Localisation to ensure messaging and tone of voice is kept consistent and makes sense across different markets
• Evangelise for human-centred design, readability, accessibility and creativity
• Help other Content Designers develop their skills, by sharing best practice, collaboration, and training