Senior Software Quality Engineer, ServiceNow
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience: 6+ years in software quality assurance, including Java programming with Selenium, JUnit, and TestNG
- Automation Skills: Proven ability to automate tests using Java and front-end testing tools such as Playwright or Selenium
- Tool Proficiency: Hands-on with Eclipse, Jenkins, Maven, Git, and related development/testing tools
- Testing Techniques: Strong understanding of performance, unit, integration, and automated testing practices
- Technical Tools: Familiarity with IDEs, debuggers, build tools, source control, ServiceNow, profilers, and Unix system administration tools
- Collaboration Skills: Ability to lead cross-team technical discussions and work effectively across time zones
- SDLC Knowledge: Solid understanding of software development life cycle principles and best practices
What the job involves
- As a Senior Software Quality Engineer, you will play a key role in ensuring the quality, reliability, and performance of our products by designing, implementing, and maintaining robust test automation solutions
- You will collaborate closely with developers, product managers, and other QA engineers to create scalable testing strategies, mentor junior team members, and ensure smooth releases across global teams
- Automation Development: Build test utilities using Java, Playwright, and Selenium to support functional and regression testing
- Framework Maintenance: Maintain and enhance existing automation frameworks, and develop automated tests for new features
- Test Execution & Reporting: Execute test plans, collect quality metrics, and report on test execution results
- Collaboration: Partner with development teams to design and implement test strategies for new and existing functionality
- Troubleshooting Support: Assist engineering teams in identifying, diagnosing, and resolving application and environment issues
- Team Leadership: Lead a small team (2–3 QE engineers) in executing manual test plans and delivering automation requirements
- AI Testing Expertise: Apply knowledge of AI technologies to both manual and automated testing processes
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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