Legal Operations Manager, Whatnot
$165-230k
+ Stock options
Live stream platform & marketplace
Job no longer available
Live stream platform & marketplace
501-1000 employees
Job no longer available
$165-230k
+ Stock options
501-1000 employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- Minimum of 7 years of experience in legal operations or related roles, preferably in a fast-paced technology company
- Adept at automation and AI; extensive experience with Slack, Google Suite, and other software tools (e.g., Zapier, Notion, legal intake tools, e-billing platforms, vendor management platforms, and CLM platforms (Ironclad and Zip a plus!))
- Strong knowledge of legal processes, contracts management, and legal technology solutions
- Experience in developing and executing strategic plans for a legal department, aligning department goals with broader organizational objectives
- Proven track record of driving process improvements, optimizing work processes, and implementing efficiency gains within a legal department
- Familiarity with knowledge management systems and best practices for knowledge sharing and collaboration within a legal team
- Strong project and program management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment
What the job involves
- Whatnot is seeking a Legal Operations professional to help optimize their legal processes as they continue to scale
- This is an exciting opportunity for a paraprofessional or legal operations professional who is eager to join a fast-growing company and create the Legal Operations function
- Overall: Lead change management initiatives related to legal operations, such as process improvements, technology implementations, and organizational restructuring
- Identify opportunities for process optimization, cost reduction, and efficiency gains within the legal department
- Implement a culture of continuous improvement and drive initiatives to enhance operational effectiveness
- Contract management: Take day-to-day lead on contracts management processes, working closely with Whatnot’s commercial teams to ensure an organized contract lifecycle process and up to date processes and policies across all of our business teams
- Assist with the management of procurement processes and vendor review
- Legal records: Develop and maintain a comprehensive knowledge management system to store and organize legal documents, templates, and resources
- Implement best practices for knowledge sharing and collaboration within the legal team
- Tech implementation/automation: Identify and implement technology solutions to streamline legal processes, improve efficiency, and enhance the overall effectiveness of the legal team
- Track, compile and analyze metrics on contracts, product review and legal workflow processes
- Legal budget: Optimize and manage the Legal team’s financial processes, including budgeting and forecasting, financial reporting and analysis, expense administration, e-billing, and matter management
- Legal requests: Managing the workflows, data-gathering processes, and external communications for legal requests
- Other: Depending on background and interest, you may also assist with corporate paralegal matters, stock administration, and other projects supporting the Legal team
- Assist with various corporate documents and legal filings, including preparation of entity formation documents or state filings
Our take
The collectable toy market is large, and Whatnot has built a unique social platform that enables sellers to use livestreams to showcase their products and reach more buyers. The company’s focus is on collectable toys, some of which are rare and can cost thousands of dollars. It's also expanded to sports cards, coins, comics and more.
The idea of Whatnot was led by buyer trends. Instagram's live feature became a popular place for selling toys and trading cards, but of course was not set up to facilitate bidding or handling payments after a sale occurs. Whatnot combines live showcasing with follow-up sale capabilities, thus serving the community in a more novel way than established collectibles market players such as eBay.
The company has grown fast. It was established in 2019 and has already expanded from its original category - Funko Pop figurines - to Pokemon cards, pins, sports cards, and many more. There is still plenty of scope for expanding into new categories, as the company aims to establish itself as the go-to for this large niche, which will be facilitated by the strong levels of funding that Whatnot has raised.
Steph
Company Specialist at Welcome to the Jungle
Insights
54% employee growth in 12 months
Glassdoor (4.9)
Trustpilot (4.3)
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Marina del Rey, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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