Principal Product Manager, ZoomInfo
Search Experience
$164-225.5k
2-4 days a week in office (Waltham, MA)
Market intelligence and contact details database
Open for applications
Market intelligence and contact details database
1001+ employees
Open for applications
$164-225.5k
2-4 days a week in office (Waltham, MA)
1001+ employees
Company mission
To unlock the growth potential of professionals and businesses with a modern end-to-end revenue operating system.
Role
Who you are
- Over 5+ years in product management with a demonstrated track record in search for B2B or relevant B2C or B2B2C SaaS
- Deep understanding of creating and optimizing frictionless user experiences
- Proven ability to deliver exceptional experiences for both internal and external customers, treating their challenges and successes as your own
- Strong track record of driving measurable business outcomes using data insights, with proficiency in tools such as Amplitude. Experienced in A/B testing, analytics, user interviews, surveys, and usability testing
- Familiarity with industry-specific search needs and challenges, such as those in data saas: sales intelligence, e-commerce, enterprise software, or other sectors relevant to the company’s focus
- Ability to present complex AI concepts and product features in a clear and persuasive manner
- Enjoys working closely with engineering teams to develop and implement innovative solutions
- In-depth understanding of AI, machine learning, natural language processing (NLP), and search algorithms
- Experience with large language models (LLMs) and retrieval-augmented generation (RAG) techniques is essential. Advantageous: Familiarity with relevant frameworks and technologies such as TensorFlow, PyTorch, and Elasticsearch
- Expertise in managing large datasets, data quality, and data privacy issues. Familiarity with big data technologies and techniques for optimizing search performance and relevance
- Ability to engage with technical teams on complex AI-related issues, understand technical trade-offs, and communicate effectively with non-technical stakeholders
- Passionate about continuous improvement and challenging the status quo to define new possibilities
- Strong bias for action with a proven ability to get things done efficiently
- Committed to working as one team, supporting colleagues, and celebrating both wins and losses together
- Outstanding communication skills in English, both written and verbal
- Quick learner who thrives in a fast-paced, evolving environment and works well within a team setting
What the job involves
- We are seeking a talented Product Manager to lead and enhance the ZoomInfo Search Experience
- This pivotal role involves overseeing a complex E2E search area, managing development processes, and continuously improving search user experiences to drive business growth and conversion
- Drive the next generation of AI search solutions within a SaaS environment, ensuring both user satisfaction and business growth
- The successful candidate will execute the overall product strategy autonomously, lead planning and prioritization, and ensure alignment with business goals
- Collaboration with cross-functional teams—including Design, Business Intelligence, Engineering, and Sales is essential to bringing the product vision to life and ensuring its success
- Product Vision and Strategy: Ability to define and articulate a clear product vision and strategy for AI search solutions. Experience with market analysis, competitive analysis, and identifying emerging trends in AI search technologies
- Search Information Storage and Retrieval: Optimize strategies for effective search information storage and retrieval
- Ensure that data management practices support efficient LLM-based search and retrieval processes, enhancing the overall effectiveness of AI search solutions
- Customer Relationship Management: Build and maintain strong relationships with key customers to partner on new feature development and overall roadmap planning
- Utilize customer feedback and insights to ensure the product meets user needs and expectations
- User-Centric Approach: Deep understanding of user needs and behavior, with a focus on creating intuitive and seamless search experiences. Experience with user research, usability testing, and user feedback integration
- UI/UX Design Collaboration: Ability to work closely with UI/UX designers to ensure that AI search functionalities are effectively integrated into the user interface and meet design standards
- Conceptualize designs tailored to key sales personas (e.g., front-line sellers, rev ops) to enhance user experiences and drive product value
- Analytics and ROI: Proficiency in defining and tracking key performance indicators (KPIs) for AI search products, including user engagement, return on search, search accuracy, and customer satisfaction metrics
- Apply data insights to shape product strategies, including market positioning and competitive differentiation
- Innovation: A proactive approach to exploring new technologies and methodologies to improve AI search functionality and stay ahead of industry trends
- Effective Communication: Communicate complex ideas clearly and effectively to executives and stakeholders. Present and demo product features externally to customer C-suite, analysts, and partners. Publish high-quality, customer-facing roadmaps
- Agile Implementation: Drive the strategic implementation of Agile principles within the team, fostering a culture of continuous improvement and collaboration to enhance product development processes
Our take
It was only a few years ago when B2B sales teams relied on warm introductions and contact books. Now, cloud-based CRM, automation and Big Data are critical tools for any selling process. ZoomInfo’s B2B contact base has played a massive part in that journey.
The company primarily helps salespeople find potential customers. Crucially, ZoomInfo then leverages technology to help make that approach as successful as possible. Think contact details of the most likely budget holder at that company, signal for when and how to approach and crucial updates on the company’s fortunes.
ZoomInfo has grown significantly over the previous few years and is now shifting its approach to pursue more inorganic growth through mergers and acquisitions, acquiring several companies in 2022, including the job recruitment website Comparably.
The risk for ZoomInfo is that these moves represent expansion beyond its traditional strengths in top-of-funnel customer acquisition. The company will need to ensure that it maximizes synergies in order to win in these markets. The company has expanded operations in India and is set to see further expansion, as indicated by its appearance on the Fortune Future 50 list of robust and growing companies in 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (1 round)
Jul 2004
$7m
SERIES A
Total funding: $7m
Company benefits
- Benefits for the Best You - We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
- Base Pay - We attract and retain the best talent with competitive compensation that aligns with industry benchmarks and merit programs yearly for promotions and salary increases based on performance, time in role, and position to market
- Bonus - When you crush it, we like to celebrate! Bonuses are awarded annually in connection with company and individual performance
- Equity - We offer each employee a generous equity award in the form of RSUs, so they can directly feel the results and success of their hard work
- Vacation & Time Off - We know everyone's needs are different so we offer flexible paid time off plans including an unlimited vacation option for many employees
- Hybrid Working Model - We offer flexible hybrid remote working models to promote equity, employee wellness, and work life balance
Company values
- We are Difference Makers
- We are One Team, One Dream
- We Define New Possibles
- We Get Stuff Done
- Out Bar is High
- We are Fanatic About Our Customers' Success
Company HQ
Vancouver
Articles
Leadership
Henry Schuck
(CEO)Originally founded DiscoverOrg which went on to become ZoomInfo through an acquisition in 2019.
Salary benchmarks
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