Head of Product, NorthOne

• If you’re passionate about leading high-performing teams and scaling products that make a difference, this role is for you
• Experience in Product and Design Leadership: 7+ years in product management or product-led growth roles, with at least 4 years managing cross-functional product and growth teams. Proven track record in B2B SaaS or FinTech, driving revenue and customer engagement through scalable product and growth initiatives
• Data-Driven & Experimentation Expertise: Strong quantitative skills, including proficiency in tools like SQL, Google Analytics, Mixpanel, and product analytics dashboards. Hands-on experience designing and interpreting A/B tests, growth experiments, and customer segmentation strategies
• Customer-Centric Product Development: Deep understanding of customer mental models, habit formation, and experience design principles (e.g., BJ Fogg’s Behavior Model, Hooked Framework). Expertise in simplifying user flows, removing friction, and enhancing user motivation through product features and personalized experiences
• Business & Market Strategy Expertise: Ability to define value propositions, assess market opportunities, and build product roadmaps aligned with company goals. Familiarity with monetization models, unit economics, and customer lifecycle management
• Collaborative Leadership: Skilled in cross-functional collaboration, building trust across teams, and aligning efforts toward common goals. Experience coaching teams and enabling them to scale processes and best practices

Desirable

• As our Head of Product, you will report directly to the CEO and collaborate closely with our executive leadership team
• You’ll oversee product management, growth, and design functions, ensuring a seamless, customer-centric approach to delivering value
• You’ll align teams around a clear product vision, prioritize impactful initiatives, and scale product-led growth strategies
• You’ll join a diverse team with experience from companies like Chime, Twitter, Instacart, E-Trade, McKinsey, Etsy, and eBay, all committed to solving meaningful problems for small businesses
• Product & Design Leadership: Lead and unify product management, growth, and design teams to deliver customer-driven, data-informed outcomes. Drive a product and growth strategy that aligns with business goals while balancing long-term vision and tactical execution
• Product Vision & Strategy: Lead and unify product management, growth, and design teams to deliver customer-driven, data-informed outcomes. Drive a product and growth strategy that aligns with business goals while balancing long-term vision and tactical execution
• Customer-Centric Development: Lead user research, data analysis, and engagement efforts to deeply understand customer needs. Embed customer feedback into product development, ensuring features resonate and provide measurable value
• Growth-Oriented Execution: Support marketing in designing and managing NorthOne’s growth loops, from acquisition and activation to retention and expansion. Collaborate on multi-channel growth campaigns that leverage in-product engagement, marketing automation, and behavioral triggers.Data-Driven Product & Growth Decisions: Lead product experimentation (e.g., A/B tests, feature toggling) and track business-impact metrics such as acquisition, retention, and revenue. Use product analytics and data science to inform product decisions, optimizing every stage of the customer journey
• Cross-Functional Collaboration: Work with marketing, sales, engineering, and customer success teams to drive alignment and streamline product delivery. Manage inter-team dependencies while ensuring high-quality, scalable feature releases
• Team Development & Leadership: Hire, mentor, and grow high-performing product, growth, and design teams. Build a culture of continuous learning, knowledge sharing, and process improvement
• Quarterly Outcome Planning: Drive quarterly outcome-driven planning, guiding cross-functional teams to set clear goals and achieve impactful results