Partner Technical Manager, WalkMe
$115-125k
Digital adoption platform
Job no longer available
Digital adoption platform
1001+ employees
Job no longer available
$115-125k
1001+ employees
Company mission
To make digital adoption for employees and customers simple, while increasing enterprise productivity.
Role
Who you are
- We're looking for someone passionate about web and mobile technologies, and able to configure and customize complex IT systems
- 3+ years of WalkMe professional services or related web or mobile development experience
- A solid understanding of HTML, jQuery, CSS and website frameworks, features and technicalities
- The ability to explain technical concepts to non-technical audiences
- Experience providing customer facing hands-on troubleshooting and coaching demonstrations
What the job involves
- The Partner Technical Manager is responsible for developing high quality WalkMe delivery partners
- You will engage with our Partners to assess their technical competency, and provide ongoing deployment and delivery enablement and support
- You will become both a Digital Adoption and WalkMe product expert
- This Partner Technical Manager will report to the global lead of Partner Success
- Oversee the technical execution of multiple concurrently running “Coaching” projects, managing scope,value, and quality
- Conduct quality assurance audits, host technical training calls, and provide troubleshooting support for partners and their clients
- Own resolution plan for technical project roadblocks
- Assess and design technical-focused partner enablement programs
- Foster collaboration with teams including Services, Technical Support, Customer Education and Sales
- Lead and contribute to process improvement projects to further refine the partner customer lifecycle
Our take
WalkMe is a code-free digital adoption platform allowing CIOs and executive management visibility into their company’s tech stack. The aim of its software is to help organizations both measure and maximize the impact of their digital transformation.
With more companies than ever undergoing this process, a product that provides some transparency regarding the efficacy of their digital transformation efforts is a smart market proposition. The market opportunity is significant, and global too, and with more of its 2,000+ corporate customers signing up for large contracts WalkMe is cashing in on its strong position.
Following a successful IPO in mid-2021, WalkMe has continued on a strong and steady track, with 35 million users in 42+ countries. An acquisition by German software giant SAP for an estimated $1.5 billion occurred in 2024 and will see WalkMe's workflow execution software improve the buyer's user adoption and engagement.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2019
$90m
SERIES G
Nov 2018
$10m
SERIES F
Total funding: $307.5m
Company benefits
- Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance
- WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
- WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row
- WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
Company HQ
South Beach, San Francisco, CA
Leadership
Dan Adika
(CEO)Dan worked in the Israel Defense Forces for over 5 years before spending a year as a HP Software Engineer and co-founding WalkMe in April 2011.
Rafael Sweary
(President)Having started their career as CEO of Jetro Platforms, Rafael spent 2 years as an Ocean Assets Entrepreneur in Residence, before 2 years at Koala. They then co-founded WalkMe in 2011.
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