Customer Success Program Manager, sonatype
Software supply chain management platform
Job no longer available
Software supply chain management platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To change how the world innovates by making software development easier.
Role
Who you are
- 5+ years of experience with project management-related roles and responsibilities
- Strong verbal and written communication skills are essential
- Skilled in data analysis, allowing you to make informed decisions and drive impactful outcomes
- Ability to thrive in collaborative environments and can work effectively with diverse teams
- Demonstrate an organized approach to handling complex initiatives
- Experience coordinating and facilitating engagements will be valuable
- Familiarity with modern software development life cycles and the tooling used by development organizations to build applications is beneficial
- Bachelor's degree
What the job involves
- As a Program Manager within our Customer Success organization, you’ll play a pivotal role in driving critical initiatives to successful outcomes.
- Working closely with Customer Success leadership to propel strategic business initiatives forward and drive continuous team improvements
- Coordinating and facilitating internal engagements, ensuring alignment across teams
- Identifying, developing, and driving process optimizations that enhance team efficiency
- Engaging cross-functionally with Product, Sales, Marketing, and Support, serving as a representative of Customer Success
- Maintaining transparency by reporting on the health and progress of all initiatives
- Keeping critical business stakeholders informed about milestones, challenges, and successes
- Proactively communicating timely, constructive updates on initiative health and progress
Our take
Sonatype has been a heavy weight in the world of supply chain management since 2008. Specializing in analzying and securing open-sopurce code, it plays a crucial role behind the scenes of some of the world's largest tech player, including Apple, and Linux. With over a decade of experience, its won a reputation as a go-to in the software supply chain space.
A major turning point for the company came in 2019, when private equity giant Visa Equity PArtners acquired it, signaling some serious momentum. Fast forward to 2022, and Sonatype hit a big milestone: $100M in annual recurring revenue and a growing global workforce. It also revealed it will be going public, riding the wave of explosive interest in cybersecurity and software supply chain tools.
The market for these tools is cleary heating up but Sonatype isn't just another name in the crowd, it's got longevity, credibility, and a good eye for spotting what's next. In a space that's growing fast and always changing, Sonatype's deep roots and ongoing growth certainly give it a solid edge.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2018
$80m
GROWTH EQUITY VC
Feb 2016
$30m
GROWTH EQUITY VC
Total funding: $154.7m
Company benefits
- Competitive benefits package
- Flexible work and schedule
- Annual wellness week
- Paid volunteer time off
- Full parental/maternity (birth or adoption) leave
Company HQ
Maple Lawn, Fulton, MD
Leadership
Brian Fox
(Co-Founder & CTO)Currently OpenSSF Governing Board Member at OpenSSF and Official Member at Forbest Technology Council and Apaches Software Foundation.
Wayne Jackson
(CEO)Joined Sonatype in 2010 as CEO. Previously the CEO of Sourcefire (part of Cisco) and Riverbed Technologies.
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