Senior IT Program Manager, LegalZoom
$105.3-168.5k
Online legal advice platform
Open for applications
Online legal advice platform
1001+ employees
Open for applications
$105.3-168.5k
1001+ employees
Company mission
To transform how people navigate the legal system.
Role
Who you are
- 5+ years of IT program/project management experience
- Proven delivery of complex, cross-functional technology programs
- Experience across multiple IT domains (systems, infrastructure, security, tools)
- Strong stakeholder management and ability to influence without authority
- Experience with Agile/hybrid delivery and tools (e.g., Jira, reporting dashboards)
- Analytical, data-driven problem solver comfortable in fast-paced environments
Desirable
- Experience with Salesforce, Oracle ERP and HCM, AWS, Workato, ITSM tools, and AI initiatives
What the job involves
- The Senior IT Program Manager is a hands-on, cross-functional individual contributor responsible for driving execution of key initiatives across the IT organization
- This role supports LegalZoom’s current IT Strategy focused on Strategic Integration—standardizing tools, consolidating platforms, enabling AI, and improving operational efficiency
- Own end-to-end delivery of complex, cross-functional IT programs
- Drive execution across Enterprise Systems, Infrastructure, Security, Workplace, and IT Operations
- Translate strategy into actionable roadmaps, plans, and measurable outcomes
- Manage risks, dependencies, and cross-team coordination in a matrixed environment
- Influence stakeholders and drive alignment without direct authority
- Establish program governance and deliver clear executive reporting
- Platform consolidation and system integration
- Tool standardization (Google Workspace, Slack, Zoom, Jira/Confluence)
- ITSM and SaaS governance (Freshservice, automation, cost management)
- Cloud, security, and DevOps alignment (AWS, identity, CI/CD)
- AI enablement and automation across IT and business workflows
Our take
LegalZoom is an online legal technology service that can help people create their own legal documents. It believes legal advice and services should be clear, easy-to-understand, and affordable, and provides services to help people make a will, start a business, lodge a trademark application, and more.
LegalZoom has helped millions of people who otherwise could not hire a lawyer with its extensive range of legal solutions. It competes with a handful of other companies, such as IncFile and Rocket Lawyer, that also provide online legal technology.
Despite operating in a competitive market, LegalZoom has continued to expand, helped in part by growing demand for digital legal solutions, Its 2021 IPO provided further momentum, allowing it to scale its operations and invest in new growth opportunities.
Most notably, the company has now been named the provider of 'legal help' for Perplexity - a partnership that could potentially reshape how consumers and small businesses discover and engage with legal services, positioning legal support as something more accessible.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2011
$66m
SERIES B
Mar 2007
$45m
SERIES A
Total funding: $111m
Company benefits
- Remote-friendly work, encouraging time outside the office to relax and recharge
- Comprehensive health benefits, including mental health and fertility care
- A culture of growth, fostering learning and development and opportunities to give back
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Jeff Stibel
(CEO)Jeff has been the CEO of LegalZoom since 2014. Alongside this role, he is also a Partner at Bryant Stibel, on the Board of Trustees at the Natural History Museum of Los Angeles County, and a Chairman at The BrainGate Company.
Noel Watson
(COO & CFO)Noel joined LegalZoom in 2020 as CFO, adding COO to his title in 2024. Prior to this, he was the CFO at TrueCar and VP of Finance/Chief Accounting Officer at TripAdvisor.
Nicole Miller
(CLO & General Counsel)Nicole joined LegalZoom in 2020 as a General Counsel, adding CLO to her title in 2024. Prior to this, she spent 6 years at The Honest Company, joining in 2014 as a Senior Corporate Counsel before becoming VP of Legal Affairs and Associate General Counsel in 2016 and then moving into the role of General Counsel in 2018.
Prior to joining LegalZoom in 2021, Sheily was the VP of Global Human Resources at Activision Blizzard. She also spent nearly 10 years at Google in various roles, including Director of Global Trust & Safety Operations.
Daniel Lysaught
(CMO)Daniel joined LegalZoom in 2022 as a VP of Growth Marketing before stepping into the role of CMO in 2023. Prior to this, he was a VP of Growth Product & Marketing at Good Eggs. He also spent 6 years at TrueCar in various roles, including Senior Director of Strategic Partnerships & Marketing and VP of Customer Acquisition.
Kathy Tsitovich
(Chief Corporate Development & Partnership Officer)Prior to joining LegalZoom in 2020, Kathy spent 21 years at Intuit. While there, she held a number of roles, including VP of Consumer Group and Business Development.
Aaron Stibel
(CBO & CCO)Alongside LegalZoom, Aaron is a Founding Partner at Bryant Stibel, a Board Member at RBmedia, and an Advisory Board Member at Tufts University.
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