Director of Revenue Operations, Bitly
$177-220k
Plus stock options
More information about location
Short URLs, QR codes, and more
Job no longer available
Short URLs, QR codes, and more
201-500 employees
Job no longer available
$177-220k
Plus stock options
More information about location
201-500 employees
Company mission
To be a catalyst for connections.
Role
Who you are
- Proven experience (8+ years) in revenue operations, sales operations, or a related field within a SaaS or technology company
- Strong leadership skills with a track record of building and managing high-performing teams
- Demonstrated ability to develop and execute strategic initiatives to drive revenue growth and operational efficiency
- Expertise in data analysis, reporting, and forecasting, with proficiency in CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Gainsight)
- Excellent communication skills with the ability to effectively collaborate and influence stakeholders at all levels of the organization
- Detail-oriented with a focus on continuous improvement and process optimization
- Strong business acumen and a deep understanding of SaaS business models and revenue drivers
What the job involves
- Bitly is looking for a seasoned Senior Director of Revenue Operations to drive strategy and operational excellence within our sales and customer success organizations
- This role will lead and build a team responsible for ensuring that GTM teams have the data, strategies, and process support to accomplish key business outcomes and maximize revenue growth
- This role reports to the SVP of Sales and Customer Success, and will work closely with Sales, Sales Development, Customer Success, Product, Marketing, Finance, and HR to drive operational alignment and a positive customer experience
- Strategy Development: Collaborate with executive leadership to develop and execute strategic initiatives aimed at optimizing revenue generation, improving operational efficiency, and enhancing customer satisfaction
- Sales and Marketing Alignment: Foster alignment between the sales and marketing teams to ensure seamless coordination throughout the customer journey, from lead generation to conversion and retention
- Process Optimization: Evaluate existing processes across sales, marketing, and customer success functions to identify opportunities for optimization and efficiency gains. Implement best practices and automation tools to streamline workflows and enhance productivity
- Data Analysis and Reporting: Utilize data-driven insights to inform decision-making, identify trends, and track key performance indicators (KPIs) related to revenue generation and customer engagement. Develop comprehensive reports and dashboards to provide visibility into performance metrics
- Revenue Forecasting: Lead the development of accurate revenue forecasts based on historical performance, market trends, and sales pipeline analysis. Work closely with finance and executive teams to align revenue projections with overall business objectives
- Technology Integration: Evaluate, implement, and integrate technology solutions to support sales, marketing, and customer success initiatives. Ensure seamless integration between systems and platforms to facilitate data flow and process automation
- Team Leadership and Development: Build and lead a high-performing revenue operations team, providing mentorship, guidance, and professional development opportunities. Foster a culture of collaboration, accountability, and continuous improvement
- Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including sales, marketing, finance, product management, and customer success, to drive alignment and achieve shared goals
Our take
Bitly offers URL-shortening services along with comprehensive link management solutions for businesses. Many major companies use shortened URLs to enhance their branding, such as Pepsi with its custom link, pep.si.
Shortened URLs have become a booming industry, with competition from payers like TinyURL, Rebrandly, and BL.INK. Bitly, which was majority-acquired by DSSpectrum Equity for $63M in 2017, has raised significant funding, achieved impressive annual revenues, and solidified its position as a credible leader in the market.
After acquiring leading QR code platform Egoditor and its flagship site QR Code Generator in 2021, Bitly has embarked upon rapid expansion and added to the pool of talent across the business. For now, the company's focus seems to be on growing its global SaaS footprint; targeting QR Codes, link-in-bio, and link management.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2012
$15m
SERIES C
Oct 2010
$10m
SERIES B
Total funding: $30m
Company benefits
- Generous PTO: We give you the freedom to take vacation time and personal days when you need to so you can unplug and recharg
- Remote Friendly: We believe that everyone should work in an environment they thrive in and we give you the flexibility and support to balance work and your personal passions within any of our supported locations
- Career Growth: We help you keep your skills up-to-date and prepare you for more challenges with career development and continued education programs
- Employee Resource Groups: Everyone should have a sense of belonging and we’re dedicated to creating connections through a culture of inclusion, allyship, responsibility and learning
- Sponsored Volunteer Opportunities: We believe in giving back and we encourage and make time for you to volunteer and help better the community around you
Company HQ
Flatiron District, New York, NY
Leadership
Toby Gabriner
(CEO)Was an Investor and Board Member at both Improvado and Popwallet. Former CEO of NextRoll, Inc.
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