Solutions Engineer, Smarsh
$115-135k
More information about location
Cloud-based archiving and compliance solutions
Job no longer available
Cloud-based archiving and compliance solutions
1001+ employees
Job no longer available
$115-135k
More information about location
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- Familiarity with or hands on experience using the Smarsh suite of products, OR 1-2 years of solution engineering experience
- An ability to demonstrate our products in a way to sells the value of our solutions aligned to a client’s business objectives and pain points
- Domain knowledge of the Compliance or IT space
- Strong presentation skills to both executives and practitioners
- Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases
- Experience working in the Financial Services, Cyber Compliance or other SEC/FINRA-Regulated domains
- Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience
- Strategic Thinking and a problem-solving mindset
- Operates with a high degree of independence and accountability, taking initiative to address gaps in preparation, communication, follow-through, and sales partnership before escalating for support
- Recommended Traits: Curiosity, effective time management, strong collaborative spirit, detail oriented, work with a sense of urgency, strong work ethic and an empathetic attitude
- Bachelor’s degree or equivalent educational experience
- Experience in SaaS a plus
- Don't meet every requirement? Apply anyway!
What the job involves
- In this role, you’ll own the technical and functional win across a high-volume SMB sales motion
- You’ll partner closely with a team of account executives, along with Product and Professional Services, to support fast-moving, transactional sales cycles across multiple product lines
- Success in this role requires someone who thrives in a fast-paced environment and is comfortable delivering frequent, repeatable product demonstrations while maintaining a high standard of quality and customer engagement
- Beyond supporting active opportunities, you’ll help strengthen a growing sales team by providing ongoing enablement, refining repeatable processes, and identifying ways to make the sales motion more efficient and scalable
- This may include expanding the use of external demo-library tools, leveraging AI to develop new workflows, and finding creative ways to automate or streamline repetitive work
- Spend 50-70% of your time working on revenue generating deals, with the remaining time spent on supporting our internal projects, ongoing learning, and supporting cross-departmental initiatives as needed
- Assist sales with discovery process to identify quantifiable problems our solutions can solve
- Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes and realize value
- Lead the scoping and execution of validation events where appropriate
- Take the lead on the technical responses associated with an RFI/RFP/RFQ/Infosec etc
- Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc
- Contribute best practices and content/collateral to broader presales and sales teams
- Present professional services and success management offerings as part of a comprehensive solution
- Support cross-departmental projects like lead generation, event marketing, partner enablement, and sales enablement as needed
- Travel as needed for internal/external meetings
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company HQ
Portland Downtown, Portland, OR
Leadership
Stephen Marsh
(Founder & Chairman)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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