Community Manager, Sagetap
$60-90k
+ Stock options
Linking business buyers to SaaS startups
Be an early applicant
Linking business buyers to SaaS startups
21-100 employees
Be an early applicant
$60-90k
+ Stock options
21-100 employees
Company mission
To help cloud technology companies and product teams get expert and rapid qualitative and quantitative feedback at scale.
Role
Who you are
- 2-3 Years of Community Management Experience: Experience nurturing online communities or similar engagement initiatives, ideally in a B2B technology environment
- Strong Communication & Interpersonal Skills: Comfortable being the ‘face’ of our community, adept at engaging senior tech executives across email, Intercom, video calls, and events
- Customer-Focused & Empathetic: You truly enjoy problem-solving on behalf of others and take pride in delivering top-notch user experiences
- Proactive & Resourceful: Able to thrive in a dynamic, early-stage startup—taking the initiative, managing projects end-to-end, and iterating quickly
- Event Coordination Aptitude: Experience (or a keen interest) in planning and hosting webinars, virtual roundtables, or in-person gatherings
- Data-Driven Approach: Familiar with metrics tracking (e.g., monthly active users, retention rates) and using insights to refine community strategies
- Adaptable & Flexible: As part of a lean, early-stage team, you’re eager to work cross-functionally and pivot as needed to meet evolving company goals
What the job involves
- As our first Community Manager, you will be the face of our buyer community — welcoming high-level technology executives (“Sages”), helping them onboard, and ensuring they find value through a world-class first-time user experience and ongoing engagement and support
- You’ll conceptualize and lead initiatives that activate and grow our community, encourage knowledge-sharing, and build lasting professional connections among members
- Your insights will be key in evolving our platform and cultivating a thriving network of tech executives
- Onboard & Welcome New Sages: Own the onboarding experience for new members, verifying each executive and ensuring they feel supported and excited to participate
- Activate & Engage the Community: Drive monthly active usage with compelling touchpoints, personalized outreach, and scalable programs that keep Sages returning
- Provide Ongoing Helpdesk Support: Respond to inquiries via Intercom, email, and other channels—solving issues and offering solutions that enhance the user experience
- Facilitate Peer Connections: Spark meaningful Sage-on-Sage relationships by identifying shared challenges and enabling peer-based networking and mentorship
- Coordinate & Host Events: Conceptualize and host webinars, virtual roundtables, or exclusive in-person events—boosting thought leadership and deepening community ties
- Track & Optimize Key Metrics: Monitor engagement and retention data, share insights, and propose data-driven improvements to continually elevate the community experience
Our take
For companies developing enterprise software, increasing complexity and growing web demands make taking a competitive product to market tough. Sagetap pools together data analytics, data management, DevOps and cybersecurity experts who consult to help companies monitor competition and ensure their product tightly meets market demand.
Sagetap is a relatively new addition to the cloud computing sector, but by focusing intensely on high-growth companies developing enterprise software it is hitching its wagon to a rapidly expanding market. Forecasts anticipate the cloud computing market to be pushing a $1 trillion global valuation by 2026, with an increasing proportion of this coming from the fast-growth startups Sagetap addresses.
In 2024, the company raised Seed funding to support the development of what it calls the first AI-driven marketplace for enterprise software procurement. This will allow it to deliver a more targeted service with heightened value for both buyers and sellers.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
May 2024
$6.8m
SEED
Oct 2021
$4.5m
SEED
Total funding: $12.5m
Company benefits
- Stock Options
- Medical, dental, and vision insurance
- Flexible work schedule
- Professional Development and Career Growth
- Generous Vacation and Holiday Policy
Company values
- Be all in
- Progress Over Perfection
- Embrace Urgency
- Be Bold
Company HQ
Cow Hollow, San Francisco, CA
Articles
Leadership
Kevin Hughes
(Co-founder)Previously an Inside Sales Representative at Instart Logic, and went on to work as the Bay Area Regional Sales Manager for Moogsoft. Alongside this, was also a fundraiser for Brighter Children.
Sahil Khanna
(Co-founder)Was a Business Value Analysis / Realization Team Leader for Moogsoft. Before that, worked in Product Marketing for Alpine Data and Pivotal Software
Salary benchmarks
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