Software Engineer Manager, Sinch
Conversational Solutions
Cloud communications for businesses
Job no longer available
Cloud communications for businesses
1001+ employees
Job no longer available
1001+ employees
Company mission
To bring businesses and people closer through personalised engagement.
Role
Who you are
- The successful candidate will bring extensive experience in managing engineering teams, building high-performance, distributed systems, and fostering a culture of continuous improvement and collaboration
- Proven experience leading a team as a manager or being accountable for the team's results
- At least 2 years of experience in a Tech Lead or Senior Engineer role
- Strong background in building services or tooling used by other developers to build or run their workloads
- Experience in developing and running mission-critical, high-performance, distributed, and fault-tolerant systems
- Proficiency in high-level languages such as Java, Kotlin, or TypeScript
- Familiarity with trunk-based development, IaC, GitOps, and CI/CD toolsets
- Experience working across multiple technology stacks and programming paradigms
- Experience working in a customer-centric environment
- Excellent communication skills with the ability to influence and inspire both technical teams and business stakeholders
- Comfortable providing support and guidance to other engineers within the organization
- Fluency in English is required
Desirable
- Experience in Cross-Border Teams: Experience managing or collaborating with distributed teams across different geographies
- Cultural Adaptability: Ability to integrate into a diverse, multinational work environment and manage teams with different cultural backgrounds
What the job involves
- We are seeking an experienced Software Developer Manager to lead a team of developers located in various regions around the world
- In this role, you will work closely with Sinch’s customers to build conversational solutions and guide the implementation of systems within the conversational domain
- Manage and mentor the engineers providing guidance on technical and career development
- Conduct regular 1-on-1s, performance evaluations, and career growth discussions to ensure team members are motivated and aligned with organizational goals
- Facilitate cross-team collaboration, ensuring that the teams in Spain and Germany work cohesively and effectively towards shared objectives
- Drive the implementation of the Conversational Strategy within the teams, ensuring alignment with broader domain and organizational goals
- Collaborate closely with leaders responsible for developing solutions and products that drive the company’s conversational strategy, balancing priorities across different domains and contributing to strategic initiatives at the domain level
- Oversee the development, launch, and operation of mission-critical, high-performance, distributed, and fault-tolerant systems
- This role requires close engagement with company customers, participating in external meetings to guide the implementation of solutions effectively within customers environments
- Ensure the teams follow best practices in software engineering, including trunk-based development, Infrastructure as Code (IaC), GitOps, and continuous integration/continuous deployment (CI/CD)
Application process
- Please, submit your resume in English
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2017
$15m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.1m
Company values
- Win Together - It's all about the team; being inclusive, respectful, and sharing our knowledge to empower all for personal growth
- Dream Big - We make the impossible possible by dreaming big to solve our customers' problems and improve their businesses
- Keep It Simple - Things stay simple when you are honest, open, and act with integrity. Eyes on the horizon, feet on the ground
- Make It Happen - We are "doers" who value getting results and don't overthink matters. No putting things off - let's get it done now
Company HQ
Stadshagen, Stockholm, Stockholm County
Articles
Leadership
Laurinda Pang
(CEO)Previously President of Global Customer Success and International / Wholesale Markets at Lumen Technologies. Was also Chair of the ITW | Global Leaders' Forum and Independent Director at Acacia Communications.
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