Senior Technical Program Manager, Amazon
Infrastructure Engineering
$133.9-231.4k
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Office located in Culver City, CA
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$133.9-231.4k
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Office located in Culver City, CA
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Are you interested in shaping the future of entertainment? Prime Video and Studios Technology is looking for entrepreneurial, innovative individuals who thrive on solving complex problems and scaling programs that directly support production workflows and the media supply chain
- 8+ years of technical product or program management experience
- 3+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
- 5+ years of analytical, quantitative, communication, and presentations experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
Desirable
- 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience working directly with engineering teams
- Experience designing and developing robust and scalable software and services in multimedia areas
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
What the job involves
- We're looking for a Senior Technical Program Manager that wants to shape the future of entertainment at Prime Video
- As a Prime Video technologist, you’ll have end-to-end ownership of programs, stakeholder engagement, and technical coordination required to deliver state-of-the-art experiences for our customers
- You’ll work on fast-paced, high-impact initiatives that span platform reliability, cloud infrastructure, automation, and operational excellence
- Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices
- U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required
- Own the planning, execution, and delivery of highly visible, complex infrastructure programs across Studios Technology
- Define technical program goals and success metrics in partnership with engineering and product leads
- Break down large initiatives into manageable components and drive their delivery across multiple workstreams
- Collaborate with cross-functional teams globally to manage dependencies and ensure coordinated execution
- Build mechanisms that scale program delivery, including dashboards, operating reviews, communication frameworks, and risk management models
- Drive resolution of technical and operational issues through influence and judgment, escalating when needed to ensure alignment and velocity
- Use data to evaluate program health and prioritize improvements in delivery speed, quality, and reliability
- Lead and facilitate technical decision-making across multiple teams while aligning business and engineering goals
- Champion collaboration, transparency, and accountability across stakeholder groups with diverse perspectives and goals
- A day in the life of this Sr TPM includes driving alignment across engineering, product and operations to deliver scalable cloud infrastructure programs
- You'll lead technical discussions, resolve blockers, and manage risks while keeping stakeholders informed through clear communications and metrics
- Expect to dive deep into program health, prioritize competing initiatives and influence technical decisions that shape platform reliability
- You'll coordinate across global teams, facilitate readiness and continuously improve how we build and deliver platforms that support the needs of our Studio
- The Studios Technology Services team supports our Media Supply Chain, business teams (production operations, post production, and marketing) and Amazon MGM Studios productions
- Our Infrastructure Engineering team builds and sustains scalable platforms and solutions for our media workflows
- We prioritize cloud-native patterns, scalability, security, cost-efficiency, and governance
- We're hiring a Senior Technical Program Manager to lead cross-functional programs that deliver these critical infrastructure capabilities
- You’ll work across engineering, product, security, and operations teams to build and operationalize programs with long-term impact
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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