Executive Assistant, ServiceNow

• 5+ years supporting senior leadership in high-growth, startup, or M&A environments
• Proven ability to manage competing priorities in a fast-paced, global setting
• Strong business judgment and understanding of leadership priorities
• High discretion handling confidential organizational and hiring information
• Advanced Excel/Google Sheets proficiency
• Experience with Microsoft Office, Zoom, Concur, Slack/Teams, recruiting platforms
• Located within 35 miles of 10 CityPlace, West Palm Beach

Desirable

• As Executive Assistant to the AVP of Global Security Sales, you will serve as the operational backbone of a rapidly scaling global sales organization as ServiceNow expands into Identity Security
• You will operate at the center of a growing global team across Americas, EMEA, and APAC, ensuring leadership focus, operational rigor, and seamless execution
• This is a high-visibility role in a build-phase environment — startup velocity with enterprise scale
• You must be proactive, detail-oriented, and comfortable operating with ambiguity while driving structure
• Own complex, multi-time zone calendar management across Americas, EMEA, and APAC
• Exercise sound judgment in prioritization, conflict resolution, and time allocation
• Prepare leadership for meetings with clear agendas, context, and materials
• Drive meeting discipline and ensure follow-through on action items
• Partner with recruiting to coordinate high-volume interview scheduling
• Maintain hiring trackers and pipeline documentation with precision
• Ensure candidates and new hires have professional, seamless experience
• Manage domestic and international travel logistics
• Submit and track expense reports in Concur with accuracy and timeliness
• Maintain org charts, headcount tracking, and operational documentation
• Coordinate logistics for major sales events (SKO, RSA, Nexus, etc.)
• Lead cross-functional operational projects from planning through execution
• Serve as connective tissue between regional leadership
• Identify and implement process improvements that increase efficiency and clarity
• Coordinate onboarding logistics to ensure new hires are operational from Day 1
• Be a strong collaborator and point of contact for new hires as they ramp up
• What Success Looks Like;
• Leadership operates with focus and minimal friction
• Hiring operations run smoothly and data is always current
• Global scheduling is seamless across time zones
• Events are executed without last-minute disruption
• You deliver at least one measurable operational improvement within 90 days
• You’ll report directly to AVP, Global Security Sales and work closely with their executive leadership team and ServiceNow regional sales leaders across Americas, EMEA, and APAC.
• You’ll also coordinate with recruiting partners, consulting firm partners, and cross-functional teams across ServiceNow’s broader organization.
• This role has high visibility and direct impact on how quickly and effectively we scale