Strategic Account Associate, TransPerfect
$45-51.8k
+ Bonus
Professional translation & localisation services
Be an early applicant
Professional translation & localisation services
1001+ employees
Be an early applicant
$45-51.8k
+ Bonus
1001+ employees
Company mission
To provide the highest quality language services to leading businesses worldwide.
Role
Who you are
- Bachelor's Degree
- 1 - 2 years of direct work experience in account management or similar capacity
- Exceptional verbal communication and presentation skills
- Excellent problem solving ability and organizational skills
- Ability to build and maintain lasting relationships with clients
- Ability to work within a team and all levels of management
- Understanding of the legal industry, including eDiscovery and all phases of the EDRM
What the job involves
- Responsible for all client communication, understanding client goals and interests and discussing project requirements with clients
- Serve as a liaison between client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow
- Maintain and strengthen relationships within existing accounts
- Track new and existing revenue within assigned accounts by service type Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports)
- Develop strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients
- Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports memos, letters, etc
- Lead all billing and invoice collection tasks for assigned accounts
- This include billing promptly, clearly, accurately, and being proactive and punctual with past due collection notices, and tracking and reporting trends to all levels of management
- Provide support to senior team members and perform other special projects or duties as required
Our take
TransPerfect addresses the need for enterprise-level brand growth, tackling the language and culture barrier for companies wanting to expand globally. Its solutions, in short, help companies to communicate with more people in more places.
TransPerfect’s impressive suite of includes AI translation solutions, website localisation and data security, much of which is bolstered by its flagship GlobalLink Translation Management platform. Considered a pioneering force in its sector, the legacy company has spent over three decades adopting technological innovations to further its reach and strengthen its translation mission.
Impressively, the company that has been featured on the Inc 5000 US list of fastest-growing companies numerous times. After a buyout of his co-founder's shares in 2018, now-solo founder Phil Shawe undertook an expansion and innovation drive. TransPerfect’s strong performance and growth since then indicate that this transformation has been successful.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Midtown South, New York, NY
Leadership
Phil Shawe
(Co-CEO & Founder)Graduate of the University of Florida and NYU Stern School of Business. Has been the CEO of the company for over three decades.
Jin Lee
(Co-CEO)Joined the company as a Project Manager in 2003. Became Department Manager then Director of Production, before VP then SVP of of Global production. Became Co-CEO in 2024.
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