Account Manager, Fivetran
More information about location
Automated data movement platform
Be an early applicant
Automated data movement platform
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To make access to data s simple and reliable as electricity.
Role
Who you are
- Experience: 2 + years of proven track record in SaaS sales, customer success, or account management, with experience in managing contract renewals and negotiations
- CRM & Project Management: Proficiency with CRM platforms (e.g., Salesforce), exceptional organizational skills for managing multiple renewals, and strong attention to detail
- Analytical Skills: Ability to assess contract terms, identify upselling opportunities, and resolve issues proactively
- Collaboration: Effective interpersonal skills for working with cross-functional teams, and clear, concise communication
- Time Management: Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment
- Financial Acumen: Understanding of key SaaS metrics and experience in forecasting revenue impacts, optimizing renewals, and managing bookings
- Customer-Centric Mindset: Commitment to a seamless customer experience, anticipating needs and aligning solutions with customer and company objectives
What the job involves
- We’re looking for an Commerical Account Manager
- The Account Manager (AM) plays a critical role in Fivetran's growth by driving customer expansion, cross sell and usage
- AMs own their book of business and manage customer contracting, upsells and renewals
- The AM will manage customer contracts from planning through negotiation to execution
- AMs are responsible for tiering accounts, strategizing growth use cases via connector and usage addition
- Technologies You’ll Use:
- Salesforce, Catalyst, Slack, Looker, Sigma, Clari, Hex, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira
- Own incremental growth of your book of business by retaining and expanding customers
- Approach your book of business with a strategic mindset and tier your book of business to prioritize and refine your outreach and planning
- Identify and drive increased usage of Fivetran to help our customers realize positive business outcomes from our modern data solution. Research and plan tailored outreach to customers to drive consultative discussions around potential new use cases and cross sell opportunities
- Work cross-functionally with Customer Success Managers, Sales Engineers, Marketing, Product and other teams to drive a positive customer experience, while establishing deep and meaningful relationships with our users
- Establish and maintain strong relationships with our Partner and SI counterparts to execute on customers data architecture plans
- Own all contracting within your book of business including, renewals, upsells and amendments
- Provide accurate, timely forecasts for renewals and amendments, ensuring SFDC and forecasting tools are updated in real-time
- Gather customer insights and feedback to share with sales, product, and leadership teams
- Develop customer relationships with the goal of creating customer advocates
Our take
Fivetran is a data integration company focused on one simple idea: making data easy to move and use. It provides a fully managed platform that automatically moves data from hundreds of sources into cloud destinations, helping team centralize information without building or maintaining complex pipelines. So, by handling the heavy lifting behind the scenes, Fivetran allows organizations to spend less time managing infrastructure and more time working on their data.
This approach has a real and growing impact, with more than 700 fully managed connectors, Fivetran supports hybrid and multi-cloud environments and keeps data accurate and secure as it flows into analytics and AI systems. Trusted by over 7,600 customers worldwide, the platform helps businesses standardize how data is collected and shared across teams, breaking down silos and making insights more accessible. And the result is a stronger data foundation that supports faster decision-making and innovation.
In 2025, the company's momentum was also recognized with a Microsoft Marketplace Partner of the Year Award and a finalist spot for Microsoft's Americas Emerging Partner of the Year. These milestones reflect its role in helping enterprises modernize data infrastructure on Microsoft Azure and prepare for AI-driven workloads. By continuing to deepen its partnerships and focus on reliable, automated data movement, Fivetran is well positioned to carry this success forward as organizations increasingly rely on data s the backbone of future intelligence.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2021
$565m
SERIES D
Jun 2020
$100m
SERIES C
Total funding: $727.7m
Company HQ
Downtown, Oakland, CA
Leadership
George Fraser
(CEO)George graduated with a PhD in Neurobiology from the University of Pittsburgh.
Taylor Brown
(COO)Taylor studied Business Administration (focusing on design strategy) at California College of the Arts to Masters level.
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