Customer Success Manager, Dashmote
Sourcing, transforming, and analyzing publicly available data
Open for applications
Sourcing, transforming, and analyzing publicly available data
21-100 employees
Open for applications
21-100 employees
Company mission
Their mission is to lead people through an AI & data-driven world and democratize the power of big data.
Role
Who you are
- Bachelor’s degree in business or a related field
- 1+ years of experience in a client-oriented role (CSM, Sales, Account Management, Consultancy)
- Executive-level relationship management and fostering of strong relationships
- Experience determining customer objectives and driving adoption & engagement for enterprise clients
- Significant client management experience is strongly preferred
- Relevant industry (SaaS) experience strongly preferred
- Professional fluency in English and impeccable presentation skills
- Experience with sales tools like Salesforce is a plus
- Based in Amsterdam
What the job involves
- Successfully onboarding clients into our solution and supporting clients in reaching their internal targets
- Establish and oversee the client’s adoption, training, and development of best practices to continuously drive the customer's return on investment
- Design and implement best practices for building long-term strategic relationships with our clients
- Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our solution
- Prepare and educate clients on new features and releases
- Act as the voice of the customer and collect feedback to drive continuous improvement of our product and team
Our take
The amount of data has increased exponentially in recent years, and as a result the need for making this accessible to everyday users has also grown rapidly. Dashmote is democratizing the power of AI, through sourcing, transforming and analyzing 200+ online data sources in 45+ countries globally.
The company serves a range of different markets and industries, helping companies with their marketing strategies, market visibility, sales execution, and revenue increase. It has attracted impressive enterprise clients including Coca Cola, Nestle, Heineken, and Unilever.
Having received significant funding, the company is focused on solidifying its position in existing markets and the potential markets it wishes to enter. The funding will be used to grow Dashmote's product portfolio and expand its teams & offices.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-22% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2019
$2.7m
EARLY VC
Oct 2015
$0.1m
SEED
Total funding: $3.2m
Company benefits
- Great office location right in the city centre of Amsterdam
- Dashmote Flex: a mix of working from home and the office + 20 days of working remotely (anywhere in the world!)
- Unlimited holiday policy
- Company Laptop
- Travel Reimbursement when located outside of Amsterdam
- Referral Bonus
- Free Dutch course (depending on availability)
- Free access to well-being resources including certified psychologists (OpenUp)
- Exciting work atmosphere with no shortage of fun team events, gatherings and snacks at the office
- Working within an international team of around 60 people that truly value your contribution
- An awesome culture of responsibility and the freedom to turn your ambition into reality - regardless of your role and level
Company HQ
Burgwallen Nieuwe Zijde, Amsterdam, Netherlands
Articles
Leadership
Stefan Tan
(CFO)They are a Mentor for Startupbootcamp. Also an Advisor and Public Speaker.
Dennis Tan
(CEO)They have previously co-founded The Influencers Movement, Lobulu Holding, and GNEC.
Salary benchmarks
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