General Manager, Papa
New Venture
Companion care for older adults & families
Open for applications
Companion care for older adults & families
501-1000 employees
Open for applications
501-1000 employees
Company mission
To get everyone a pal for companionship and care, help with groceries or a pet, a lift to the doc, or a walk around the park.
Role
Who you are
- 10+ years of professional experience in startup leadership, strategy consulting, business operations, product management, and/or the healthcare sector
- An entrepreneur at heart, who does not see barriers, only opportunities. Experience leading and scaling a new business, product, or service line
- Experience overseeing multiple cross-functional teams. Strong leadership and team management skills
- Experience with the payer/provider business model is preferred
- Experience with marketplace development is preferred
- A strategic operator balancing vision and execution
- Data-driven with a history of driving business growth
- A strong communicator and collaborator
- Passionate about improving healthcare access and outcomes
What the job involves
- We are excited to be launching a new standalone business that is closely aligned to Papa’s core business. We are looking for a dynamic, highly entrepreneurial leader to be the General Manager (GM) of this new venture
- The business model has been successfully funded and vetted, so we are ready for someone to formally operationalize it and scale it up to a large business
- The GM will own end-to-end strategy and operations, including marketplace development, process design, business development, product leadership, and team building
- Business Incubation: Take the business from zero to one and beyond
- Roll up your sleeves and do whatever it takes to build and grow the business
- Team Building and Cross-Functional Leadership: Hire and manage the business’s dedicated Marketing, Operations, and Product/Engineering teams
- Marketplace development: Grow two sides of the marketplace, finding creative ways to acquire supply and demand while providing a meaningful experience
- Operations & Product Development: Build processes, technology, and workflows for scalability
- Financial Management: Own the P&L, ensuring sustainable growth and measurable impact
- Business Development: Be client facing with enterprise clients from time-to-time
Our take
Loneliness is a major problem for the ageing population, and Papa is the first platform dedicated to providing clinical care and friendship to older people. With 50% of older people considering themselves lonely, the company provides a solution to people who don’t need medical care but would benefit from companionship.
“Papa Pals” are matched with elderly users via the network and assist in basic tasks whilst providing friendship and fun. They might help with housework or technical difficulties, take the elderly person to appointments, or just spend time with them. Papa has also started to provide virtual care and chronic care management, and expanded its offering to help families too.
Papa was founded in 2017 and quickly expanded to 50 US states. It provides a strict vetting process to ensure the system is safe for its users. Further, the company's recent partnership with Uber to provide rides for its users is also an example of the strategic moves it is making to offer a comprehensive service.
Freddie
Company Specialist at Welcome to the Jungle
Insights
46% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2021
$150m
SERIES D
Apr 2021
$60m
SERIES C
Total funding: $241.2m
Company benefits
- Remote-first environment: Our team thrives in a remote-first environment. No matter where home finds you, you’re 100% part of the team
- Great insurance: We offer comprehensive medical, dental, and vision coverage, HSA/FSA plans, life insurance, and short- and long-term disability coverage
- Long-term rewards: At Papa, we match your energy and your 401K—up to 4%. On top of competitive pay, we provide equity in a high-growth startup
- Generous PTO: R&R rates high at Papa. We offer flexible PTO and 11+ paid holidays so you have time to do what you love with who you love
- Whole-human support: Your well-being is tops, so you’ll have access to Ginger, Talkspace, and Happify, along with financial well-being providers
- Papa for Papa: We all need a pal sometimes. Papa employees have access to Papa Pals for an extra set of hands when you and your loved ones need it most
- Family bonding: Families come in different shapes and sizes. We’re here for them all. Papa provides 12 weeks of gender-neutral parental leave, for true time with your new teeny
Company HQ
Brickell, Miami, FL
Leadership
Andrew Parker
(Founder & CEO)Andrew started their career with 3 months at Cbeyond as an Account Executive, before working as an AT&T Account Manager for 2 years. They left their VP of Health Systems position at MDLIVE in 2017 to found Papa as CEO.
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